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creativesurfacesamanda
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Problems printing a postscript in Illustrator CS4

Apr 4, 2012 2:46 PM

I am trying to print a PS in illustrator CS4.  The file is quite large, 388 MB. However, this is usually not a problem.  I work at a sign company that produces casino signage, so the files from our client are quite large. Any suggestions as to why the program stalls when trying to print?  Many times the program crashes all together.  My operating system is Snow Lepoard (OS X 10.6.8), if it helps.  I have read somewhere in one of these forums, that it may be caused by the fact that Illustrator is not made for 64 bit systems just yet, thus causing a slow down or even an unexpected quit.  I have tried dumping preferences, as others on here have suggested. I have also went in & dumped the odd-ball PPD folders within the Library & then restarted.  I have tried shutting down, then "safe-boot" open the system back up. I have also "Verified Disk" numerous times.  All of these options don't seem to help at all.  When it comes down to the file itself, Illustrator fails.  I have even tried to created the file over again in a brand new document, as I figured that file must have been corrupt.  No such luck.   Anyone out there happen to have some other suggestions on what to do to get this to, at the least, print to a postscript?  Currently the print screen doesn't even pop up.

 
Replies
  • Currently Being Moderated
    Apr 4, 2012 2:52 PM   in reply to creativesurfacesamanda

    Remove the following files and back them up

     

    Hard Drive]/Library/Printers/PPDs/contents/Resources/en.lproj

     

    [Hard Drive]/Library/Printers/PPDs/contents/Resources/Zh_CN.lproj

     

    [Hard Drive]/Library/Printers/PPDs/contents/Resources/Ja.lproj

     

    [Hard Drive]/Library/Printers/PPDs/contents/Resources/ko.lproj

     

    [Hard Drive]/Library/Printers/PPDs/contents/Resources/Zh_TW.lproj

     
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  • Currently Being Moderated
    Apr 4, 2012 2:55 PM   in reply to creativesurfacesamanda

    Has the problem solved or not?

     
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  • Currently Being Moderated
    Apr 4, 2012 2:58 PM   in reply to creativesurfacesamanda

    Check after reseting the preferences:-

     

    Users/Username/Library/Preferences/Adobe Illustrator CS #(version Number)Settings

     

    and from new user account

     
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  • Currently Being Moderated
    Apr 4, 2012 5:52 PM   in reply to creativesurfacesamanda

    You do not mention the printer itself.  Are you processing via a Postscript RIP?  I sense you may be running low on system real estate ( i.e., scratch disk memory and / or RAM ).  Try closing all other apps, well all apps and restart.  Then just open Illustrator and see if the file will open and print.  All of this deleting of system resources is not necessary yet.  How much disk space do you have available for scratch? 

     
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  • Currently Being Moderated
    Apr 6, 2012 6:21 PM   in reply to creativesurfacesamanda

    The Wasatch RIP processes .eps, .tiff; .ai; pdf; etc. files.  I see no need to send it a Postscript code file.  Why not Distill your original file into PDF and send that to the RIP?  Or just do what most people on this forum do, save-as-pdf?  I worked with Wasatch 5 to RIP files to a non-Postscript printer.  I sent it .eps and .pdf files without a hitch.  Please explain why it is you see a need to send Postscript to the RIP?  How many layers?  What color space are you using?  When you say "print to a postscript"; what do you mean?  Are you using the Print dialog?  Print > Save PDF as Postscript?

     
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