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edwardsenm
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Adobe to recognize my scanner

Apr 6, 2012 3:27 PM

How do I get my Adobe Photoshop to recognize my Canon scanner?  When I go to "File" and then "Import", the scanner is not one of the choices.

I reinstalled the Canon printer/scanner, but that didn't solve the problem.

 
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    Apr 6, 2012 4:28 PM   in reply to edwardsenm

    Use File...Import...WIA Support, and your scanner will be used.

     

    Ken

     
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    Apr 6, 2012 6:22 PM   in reply to edwardsenm

    If you have PSE 10 you will need to install the adobe twain driver before you can scan into the editor.

    In Windows, go to C:\Program Files [Program Files(x86) for 64-bit systems]\Adobe\Photoshop Elements 10\Optional Plug-Ins\Import-Export, find the Adobe TWAIN driver, and move it to C:\Program Files [Program Files(x86) for 64-bit systems]\Adobe\Photoshop Elements 10\Locales\en_US\Plug-Ins\Import-Export (the “en_US” part will be different if you aren’t in the US).

    On a Mac, go to Applications>Adobe Photoshop Elements 10>Support Files>Optional Plug-Ins>ImportModules, and move TWAIN.plugin from there into Applications>Adobe Photoshop Elements 10>Support Files>Plug-Ins>Import Modules. For the App Store version, go to Applications and Right-click/Control-click Adobe Photoshop Elements 10 Editor and choose Show Package Contents>Contents and move TWAIN.plugin from Optional Plug-ins>ImportModules to Plug-ins>ImportModules. (When you start to move it, you’ll see a message warning that plug-ins can’t be modified. Click Authenticate and enter your OS X account password, and then you’ll be able to move it.)

     
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    Apr 6, 2012 8:00 PM   in reply to Barbara B.

    Barbara B. wrote:

     

    If you have PSE 10 you will need to install the adobe twain driver before you can scan into the editor.

    Point of order, Barbara -- in Windows, the WIA (Windows Image Acquisition) subsystem is what is used for scanning.  No need to install drivers, etc.  That is why enabling TWAIN support is now optional.

     

    Ken

     
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    Apr 12, 2012 6:56 AM   in reply to photodrawken

    photodrawken wrote:

     

    Point of order, Barbara -- in Windows, the WIA (Windows Image Acquisition) subsystem is what is used for scanning.  No need to install drivers, etc.  That is why enabling TWAIN support is now optiona

     

    Ken

     

    New point of order, Ken: While you are correct that WIA can be used for scanning, and eliminates the need to install scanner drivers, the TWAIN drivers for my (Canon) scanners offer much more control over the scanning process than does WIA This enhanced capability in return greatly reduces the amount of work I have to do on a scanned image, once it's open in Photoshop. Many users of PSE may be more than satisfied with the WIA approach ("All I want to do is scan an original directly from within Photoshop"), but others of us are looking for more, and Barbara B. has graciously and succintly provided the solution. (Thanks, Barbara!)

     

    (By the way, to Christine / edwardsenm, you should flag the question in your original post as "Answered."

     

    Best regards to all,

     

    Jon

     
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    Apr 12, 2012 10:01 AM   in reply to Austin&Austin

    And ain't it nice to have a choice, eh?

     

    Out of curiosity, what feature of the TWAIN interface have you found that reduces your editing work?

     

    Ken

     
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    Apr 12, 2012 7:02 PM   in reply to photodrawken

    Yep, life's all about choice(s).

     

    The two features in my scanner's TWAIN driver that I use most often are Unsharp Mask and Descreen (although not simultaneously). I'm usually satisfied with the results of the Unsharp Mask when I use it, so that saves a step in PSE. And the Descreen feature works very well when scanning process color originals. If PSE offers this feature, I haven't found it. There are 3rd-party plug-ins, I know, but I haven't found any that are both good and free. Doesn't make sense to me to buy a Descreen plug-in and obligate myself to another processing step, when the capability is built into the TWAIN driver, and is free and quite effective.

     

    Also available (although I rarely use them) are Auto Tone, Reduce Dust & Scratches, Fading Correction, Grain Correction, Backlight Correction and Gutter Shadown Correction.

     

    Since the scanner (CanoScan 8800F) also scans film, the TWAIN driver offers a Source drop-down, with the choices of Platen, Color Negative Film, Color Positive Film, Monochrome Negative Film and Monochrome Positive Film. The film options turn on a backlight in the scanner lid that probablly couldn't be invoked from WIA.

     

    Finally, I tend to batch scanning jobs (like scanning a bunch of old film negatives). The TWAIN driver allows me to stay in the driver and scan a series of originals one after another, without returning to PSE after each scan. Of course, once all the scans are done, and I do return to PSE, each scan is open in its own window.

     

    Best regards,

     

    Jon

     
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    Apr 12, 2012 8:21 PM   in reply to Austin&Austin

    Sounds like you're doing the same amount (or more) of editing, just splitting the work between the TWAIN interface and PSE.

     

    Of course, if you're comfortable with that workflow, go for it.

     

    Interesting thought about multiple scans, though.  I'll have to test that out.

     

    Ken

     
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    Apr 12, 2012 8:53 PM   in reply to photodrawken

    It's actually less work (in the TWAIN driver), because the settings are established prior to scanning, as opposed to requiring individual actions after each scan. Also, once set, they automatically apply to each successive scan until changed.

     

    But your larger point about "workflow comfort" is well taken. Ultimately, it boils down to personal choice, except for my point about setting the scanner up for film scans. I'm fairly certain there's no way to invoke this capability through WIA.

     
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    Apr 13, 2012 12:18 AM   in reply to Austin&Austin

    Have you actually tried to set up scanning for film through the WIA interface?

     

    Ken

     
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    Apr 13, 2012 9:40 AM   in reply to photodrawken

    I have now, and there's no option I can find to select film scanning through WIA.

     
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    Jun 18, 2012 2:26 AM   in reply to photodrawken

    Thanks Barbara: Fixed!

    After searching through any number of posts on numerous web sites on several occasions looking for this answer I finally found yours. If you were here I would kiss you! For all those looser prats that don't have an answer but still reply - get a life! Like edwardsenm I just wanted to scan into Elements directly. I didn’t want a lecture on the alternatives. Tried WIA – no compatible devise! So Barbara’s answered was perfect! All of Kens BS just got in the way of me and other finding a solution!



     
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    Jun 21, 2012 11:46 AM   in reply to Barbara B.

    Hi,

     

    may I ask the same question for Adobe Acrobat 9 Pro (OSX 10.7.4) ? I can scan using Preview or ImageCapture (i.e. scanner is recognized), but using Acrobat Reader 9 under File->Create PDF->From Scanner the scanner is not listed (seen), i.e. there is no item under "Please select a device". For Adobe Acrobat 9 Pro there is no Support File-folder in Applications, so please let me know how to proceed. By googling around you find this or a similar problem often reported for Adobe products, but I did not find any capable answer similar to yours.

     
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    Sep 6, 2012 6:17 AM   in reply to Barbara B.

    You are my hero.

    I had given up on PE10 and my scanner as I'd read elsewhere that Apple stopped supporting TWAIN.  I'm VERY glad I checked again!

    Thank you.

     
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    Sep 6, 2012 6:37 AM   in reply to uh1910

    Sorry for the late reply, uh1910. I just saw your post. See if anything here helps:

     

    http://helpx.adobe.com/acrobat/kb/troubleshoot-scanning-problems-acrob at-8.html

     

    Glad I could help, pmstrain.

     
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