we have the same problem help us

i think there's a problem in adobe flash player download link when it comes to window 7

yeah i cant download it in both ie 9 and firefox

yup i encounter it before i cant download it

after the downloading i click it and try to install after installation failed the installer disappeared in my downloading folder

I've been having this problem too. The allegedly successfully downloaded file is in my computer's programme list, but shows 0MB file size. Installation problem starts every time when it doesn't bring up the terms and conditions box for me to agree to prior to installation. It goes straight to (not) downloading the file.

Tried that. Didn't work. File list still shows program installed but no size next to the file. Did ask me to agree to installation this time, but it made no difference to the outcome. When on adobe site at the box that's supposed to show the version of flash player installed or an error message, it is completely blank. Every time I 'download' flash player the web message I get back from adobe is that it has successfully downloaded. It hasn't.

the download is broken - flash download times out - so does reader.  Can't install the software if we can't download it.  Somebody from Adobe TRY IT.  When you get the save menu, that's just the first part - then it goes out to lunch for about a minute or two and then starts downloading the actual software and this is where it times out.  That's why some people can't find it on their computer - the download failed.

Please don't tell us how to do it - go out and try the download yourself.  I have 3 computers and the download times out on each one - have high speed cable so that's not the issue.

Hi Pat – still no luck.  I tried it today on my work PC with the exact same result – and I did follow the instructions for the clean install.  I run various versions of windows on my various computers (that makes 4 now that this is a problem with) – Windows 7, vista… I prefer firefox, but if it will only work in explorer, I’ll use that.  Thanks so much!

Maribeth Watwood, Ph.D.

Chair, Department of Biological Sciences

Northern Arizona University

Flagstaff, AZ 86011-5640

I have to say i'm super frustrated with this as well. I flushed the computer clean so once reloading a bunch of stuff back on the computer adobe flash player was one of the things I had to put back on. The reader went on fine saved to my desktop ok. The flash player is far from as simple to get on there as you'd think. At least not smoothly. I use windows 7 (Interet explorer 9)  and avast. It "says" it installs sucessfully yet the only place I can find it when it was SUPPOSED to be saved to the desktop is in the uninstall programs list. I think its installed on my computer now after checking a bunch of forums and trying different things (diasabling this and that)  to try to figure out whats going on.  It shows up on this page http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html  .... Anyways I spent wayyyyyyyyyy too much time on something that should and use to be so simple. Clearly im not the only one having this problem. I think something needs to be done for people to be able to download this with less hassle and headaches.  avast+IE9+Windows 7+trying to download adobe flash =

no offense pat but just because its supposedly working on my cpu now is no out for the fact it was abosolutely infuriating to get to work on the cpu, and i still think adobe should be making it more user friendly. thanks for your concern anyways.

by the way what is the adobe pdf link helper? is it required to be enabled is it even related/required for the flash player?

hey pat my many thanks my problem was teh activex filter ahaha, im an idiot. once i went and checked to see fi it was on on you tube all the requiring updates messages went away once i clicked the little blue crossed out icon and disabled activex.  thanks again. i still wonder though why when i save instaklling flash it doesnt save on my computer and the only place i can find it is in my uninstall programs. thanks again, any thoughts on why it doesnt show under programs?

kira,