I made some simple Blu-rays with no problem, but now I've build menus and suplimentary content the bluray won't build.
Encore crashes at the following error:
"importing_DBsf_session_1_audio.ac3..."
I don;t know what this is, or how to fix it, or even how to report it.
Please reply.
--@#$%ing Screenname
And WTF can't my screen name be my user name?
CS5 Win 7
To continue the previous reply, I deleted the contents of the AuthorScriptHDMVSessions seven more times and each time the crash occurred later in the proceedings, always trying to load
importing_sessions_file_AEsf_session_2_audio.ac3 , then session_3_, then 4, 5, 6, 7, 8. There are only Seven audio tracks (4 menus, the feature, the slideshow, and silence).
I deleted the last audio track added, thinking perhaps this was corrupting something. I got through the audio compile and crashed on the next video element.
All files are m2v or wav and all exported from Premiere Pro cs5.
---@#$%ing Screenname
What do you mean by "silence," and did you delete that?
The changing element regarding what is wrong is odd. I would create a new project, and include only the basic elements first. Encore does not recover well from corrupted projects.
What do you mean by crash? Is there an Encore error log?
There is no error log that I can find.
“Silence” is a file that appears in a folder for menu that has no sound. This is apparently something Encore creates (I’ve never created it) – it appears to be a placeholder .ac3 file, and its part of the assets for the build.
The only files I deleted were in the AuthorScriptHDMVSessions folder – not the folder itself. Each crash seems to have left behind a AuthorScriptHDMVSessions.tmp folder (numbered up to 9), which are all empty and which I did not delete.
By “crash” I mean the program shuts down and I get the windows report: “an error has occurred and windows has shut down the program” (or whatever that report is).
Incidentally, after the ninth crash I started Encore, opened the project, and switched to DVD, and burned a perfect disc image with no problems.
Where would I find an error log? Is it generated by foul language?
--@#$%ing Screenname
Where would I find an error log? Is it generated by foul language?
Heh, heh. Yep, that will do it!
Search in the adobe program files for *.log, but I don't know if Encore saves logs like that.
I have also looked at the Windows event logs, but have not found them helpful in encore issues.
I would try the new project route to see if general BD functionality is okay.
So I rebuilt my project from scratch, which took about 2-4 hours. It compiled without a hiccup, and I built a DVD and Blu-ray image from the same project (into different directories, obviously).
The DVD works great.
The Blu-ray stalls at the “first play” menu – i.e. the copyright notice. I thought it might be a disc problem so I tested it in my PS3 and my PC Blu-ray and still no action. Then I tested the ISO on a virtual drive and got exactly the same result.
I went back to my blu-ray directory, deleted everything, opened the project in Encore and checked that it was working fine (it was), then burned another disc image. This time I just tested the ISO on a virtual drive (no point in making another coaster), and it froze on the first play screen again!
Any ideas?
--@#$%ing Screenname
North America
Europe, Middle East and Africa
Asia Pacific