Adobe Community: In bridge i select a jpg image with cntrl r to open in camera raw but get "camera raw not avail"

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1. takav2987,

Aug 5, 2012 1:13 PM in reply to randy1639

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Did you ever solve this? I am having the same issue.

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2. johnkwon9,

Aug 6, 2012 11:29 AM in reply to takav2987

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Hi, can you please check to make sure that JPEG support is enabled in the Camera Raw preferences menu?

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3. takav2987,

Aug 6, 2012 11:47 AM in reply to johnkwon9

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I get the same error when I try to click on camera raw preferences

Sent from my iPhone

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4. randy1639,

Aug 6, 2012 2:57 PM in reply to takav2987

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No one ever responded until this one from your inquiry. I did have JPEG Support checked and it still doesn't work with contrl R.

When I use Big Bridge and chose open in Camera Raw from the drop down menu I get this message:

Bridge parent application is not active

Bridge requires that a qualifying product has been launched at least once to enable this feature

I have CS6 open wouldn't that be a qualifying product?

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5. Noel Carboni,

Aug 6, 2012 3:19 PM in reply to randy1639

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Out of curiosity, do you have a 64 bit Windows OS?

Have you run both 32 and 64 bit versions of Photoshop at least once?

This is just a wildass guess, but since I assume johnkwon9's suggestion didn't net a success, you're not getting a lot of other help, and it doesn't take long to try...

-Noel

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6. randy1639,

Aug 6, 2012 3:45 PM in reply to Noel Carboni

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Noel thanks for the reply. I have a 64 bit OS and I am running 64 bit Photoshop constantly. I don't think I have run the 32 bit version and am not sure how to do that really. Thanks for any help you can give.

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7. Noel Carboni,

Aug 6, 2012 4:18 PM in reply to randy1639

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Hm, what I suggested might actually be a possibility then...

Close whatever version you have open first...

I think Adobe installs shortcuts for both 32 and 64 bit Photoshop in the start menu.

If you can't find the 32 bit Start menu entry, look for the 32 executable here (changing the CS version number to whatever yours is):

C:\Program Files (x86)\Adobe\Adobe Photoshop CS5\Photoshop.exe

-Noel

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8. wurre,

Aug 16, 2012 1:17 AM in reply to Noel Carboni

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I have the same problem with Bridge, same nagging "Bridge requires....".

I have only the 64 bit version of CS6 installed (have uninstalled CS5) and I can´t see why the 32 bit version would be the qualifying product.

The problem was the same before I uninstalled CS5 so it has nothing to do with that.

FWIW, double clicking a RAW file in Bridge opens up PS and ACR, but ctrl-R doesn´t work, i.e no direct access to CameraRaw.

Would appreciate further investigation into this.

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9. station_two,

Aug 16, 2012 2:38 AM in reply to wurre

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Of course I could be wrong, but I was under the impression that Bridge was a 32-bit-only application in both platforms in CS5. That changed in CS6 of course, and on the Mac there is only a 64-bit version of CS6.

Edited to add: in CS5

Message was edited by: station_two

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10. station_two,

Aug 16, 2012 2:40 AM in reply to wurre

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Note to those reading by email:

Please note that I edited my previous post to add in CS5.

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11. Noel Carboni,

Aug 16, 2012 2:44 AM in reply to station_two

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You are not wrong.

On PC there are both 32 and 64 bit variants of Bridge only for Photoshop CS6.

-Noel

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12. station_two,

Aug 16, 2012 2:46 AM in reply to Noel Carboni

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Up already?

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13. randy1639,

Aug 16, 2012 8:48 AM in reply to wurre

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I have had three sessions with Adobe lasting over 5 hours and they are still

trying to figure it out. Every time I load either 32 or 64 bit version it

thinks I am on a trail version although I am not.

Randy Hinkley

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Adobe Camera Raw

In bridge i select a jpg image with cntrl r to open in camera raw but get "camera raw not avail"

Apr 7, 2012 12:11 PM

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