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Where/How to get download for Photoshop CS5 (not Extended)

Apr 7, 2012 8:26 PM

Tags: #help #mac #download #photoshop_cs5

I am setting up a new computer (Mac) and am not transferring data from old computer (clean install). I own Photoshop CS5 (not the Extended), and need to re-download that version (I had upgraded via Adobe website). The only version I see offered is the Extended, which I do not need or want.

How can I find the download I need? I have all the serial numbers going back to Photoshop 2.

This always fills me with dread, with these applications- most unfriendly.

Thanks

599 Views 3 Replies Latest reply: SW Rick, Apr 7, 2012 9:08 PM

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1. R_Kelly,

Apr 7, 2012 8:41 PM in reply to SW Rick

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It's the same, just the serial number determines extended/non extended.
Are you downloading it from your account?
I ask because there is cs5 and cs5.1 and the serials won't interchange.

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2. Noel Carboni,

Apr 7, 2012 9:04 PM in reply to SW Rick

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There are ways to download the older versions using instructions found on ProDesignTools.com if need be.

And don't worry, if you get in a bind with the serial number / activation, give Adobe customer support a call. They are usually very helpful when it comes to activation issues.

-Noel

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3. SW Rick,

Apr 7, 2012 9:08 PM in reply to Noel Carboni

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Thank you both.

My account (Your Adobe Product and Online Service Registrations) shows the purchase of Photoshhop 12 (which I assume is CS5). However, the other section which shows purchases is missing this one and several others, whioch were supposedly corrected the last time I went thru this.

I don't see where to figure out whether CS 5 or CS 5.1. I had upgraded when the CS5 came out, and have updated it as updates are available. I guess I can download whatever is available and see if my activation codes work; if not, I guess I can uninstall and talk to Adobe next week.

Thanks!

Rick

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