Skip navigation
Currently Being Moderated

Why the web pages can't detect my installed flash player??

Apr 7, 2012 8:17 PM

Tags: #flash #player #11 #win7

I have just bought my laptop system last week, and flash player is already reloaded in my win 7 system.


but i was having problems while visiting certain websites, IE indicate that i did not have a flash player,  but when i follow IE's suggested step to install flash player, it will shows that the system already have the flash player. this same problem happen the same in Firefox as well!!! i have been trying to uninstall and reinstall for the pass few days, but the problem still there!!


Please advise!!!!!



  P.S. I am using Win 7 OS, and have installed Flash player 11. please refer to the following screenshot.


  • Currently Being Moderated
    Apr 8, 2012 2:27 AM   in reply to rainbobo

    Can you post a sample website that does not recognize your installed Flash Player?


    Also, what files do you have in

    • C:\Windows\system32\Macromed\Flash ?
    • C:\Windows\syswow64\Macromed\Flash ?
    Mark as:
  • Currently Being Moderated
    Apr 8, 2012 2:17 PM   in reply to rainbobo

    Download the current 64 bit uninstaller

      Close all browser windows and run the uninstaller 

    Restart Windows

    Delete all remaining files and folders located in the following directories. (tip: copy and paste these paths into the path bar in a Windows Explorer window)

    • C:\Windows\system32\Macromed\Flash 
    • C:\Windows\SysWOW64\Macromed\Flash 
    • %appdata%\Macromedia\Flash Player 
    • %appdata%\Adobe\Flash Player

    Verify that the file “FlashPlayerCPLApp.cpl” in C:\Windows\SysWOW64\ has been deleted.

    Download the following installer file: 64 bit Flash Player for ActiveX (Internet Explorer)

    Physically disconnect from the Internet and run the installer.

    Mark as:
  • Currently Being Moderated
    Apr 8, 2012 6:21 PM   in reply to rainbobo

    I addition to the download Carl posted above, you should also download and run the 64-bit Flash Player plugin (for your Safari browser).

    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points