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ArcticShooter
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Watermarking problem in LR4.1RC

Apr 8, 2012 11:00 AM

I have working watermarks in LR4 that have been imported from LR3.

 

 

Today I made a logo in black & white.

Size 160kB in PNG to have it to be transparent.

 

 

When I try to use the logo it seems great in the graphic setup.

When I save the preset it doesn't come up with the name of the saved preset.

 

 

I also tried the same with my older PNG's that works in the presets made in LR3

Same problem, it will not show up as a saved preset.

 

 

Anybody that have experienced the same problem?

Is there any solution?

1839 Views   16 Replies   Latest reply: ArcticShooter, Apr 11, 2012 2:34 PM
 
Replies
  • Rikk Flohr
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    1. Rikk Flohr,
    Apr 8, 2012 2:57 PM   in reply to ArcticShooter
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    Works on my Macbook 10.6.8 as expected and as in LR 3.x.

    What OS are you using?

     
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  • ArcticShooter
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    2. ArcticShooter,
    Apr 8, 2012 4:17 PM   in reply to Rikk Flohr
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    iMac with the 10.7.3

    And it has worked for me also in LR3

     

    Never tried it until today to make a new watermark with png files.

    I have only used the presets that where imported from LR3

     
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  • Rikk Flohr
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    3. Rikk Flohr,
    Apr 8, 2012 4:20 PM   in reply to ArcticShooter
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    I would be suspicious of the PNG file since it is newly made. Mind posting it for a test?

     
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  • ArcticShooter
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    4. ArcticShooter,
    Apr 8, 2012 5:17 PM   in reply to Rikk Flohr
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    Sent you an email via G+

    Can send you the files by dropbox or mail

     
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  • Rikk Flohr
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    5. Rikk Flohr,
    Apr 9, 2012 2:19 PM   in reply to ArcticShooter
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    I know you are going to hate me but, it worked here.

     

    Created a new watermark with your BW PNG and saved as a preset. Worked

    Modified by increasing the logo size and was able to update the existing preset. Worked.

    Go to Export, I am able to select it.

     

    Step me through your Watermark creation carefully and lets see if we can figure it out. 

    1. Will it save as a new WM Preset?

    2. If you modify will it let you Update Existing Preset with Current Settings?

     

    It should then appear in your list in Export, Print, Web???

     
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  • ArcticShooter
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    6. ArcticShooter,
    Apr 10, 2012 10:45 AM   in reply to Rikk Flohr
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    I end up on save preset.

    I type in the name and nothing more happens

    I know that I am doing this correct since it worked in LR3

    When I tries to save a modified preset it doesn't change it.

    I have no idea what could be wrong

     
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  • Rikk Flohr
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    7. Rikk Flohr,
    Apr 10, 2012 11:12 AM   in reply to ArcticShooter
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    In order this is what I would check for (assuming you haven't done these already):

     

    1. Bad Preferences File

    2. User Permissions (assuming you have Admin access)

    3. Corrupt User Profile

     
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  • ArcticShooter
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    8. ArcticShooter,
    Apr 10, 2012 9:59 PM   in reply to Rikk Flohr
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    when I do edit existing preset:

    When I try to save the changes it comes up with:

    There was an error saving this template.

    I wonder if my OnOne suite 6 can cause some of the problems?

     
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  • ArcticShooter
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    9. ArcticShooter,
    Apr 11, 2012 9:14 AM   in reply to Rikk Flohr
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    I just removed LR3, LR4 and the OnOne suite 6

    Will restart the system and reinstall just LR4

    But first I will recheck the harddrive and the permissions

     
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  • ArcticShooter
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    10. ArcticShooter,
    Apr 11, 2012 10:03 AM   in reply to ArcticShooter
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    After checking read & write permission and re-installing LR4 it still is not working!

    Getting very frustrated over here since I have tried everything.

     

    I will try and see if this works on my old macbook

     
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  • ArcticShooter
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    11. ArcticShooter,
    Apr 11, 2012 11:34 AM   in reply to ArcticShooter
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    I installed LR4.0 on my old macbook and everything works as a dream!

    I removed all the presets from LR4 that I've made

     

    But is there a way to clean all traces of LR on my Mac?

    When I re-installed all the old presets where present.

    I also didn't need to type in the license.

    I think that I will need to do a full and completly reset and then re-install LR

     
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  • ArcticShooter
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    12. ArcticShooter,
    Apr 11, 2012 1:43 PM   in reply to ArcticShooter
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    After I got it to work on my macbook I did the following:

    Created a new user

    Started up LR4

    Watermarks works great!

     

    I then copied the lightroom folder that was created on the account to the new user.

    Folder was found here: Macintosh HD/users/New user created/Library/Application support/Adobe/Lighroom (copied it)

    That did not work when I restarted LR

     

    What is missing here?

     
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  • Rikk Flohr
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    13. Rikk Flohr,
    Apr 11, 2012 1:45 PM   in reply to ArcticShooter
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    I am betting on number 3 from my previous post.

     
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  • ArcticShooter
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    14. ArcticShooter,
    Apr 11, 2012 2:04 PM   in reply to Rikk Flohr
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    Absolutely correct!

    I did an error in my previous post.

    I put the Lightroom folder in the wrong place.

    I had forgotten to show all hidden files.

    Then that folder was hidden....

     

    It seems like this can fix a lots of problems.

    I had a different problems with LR3.2 and Victoria Bampton told me how to fix it back then.

    So I just had to dig up her response about moving the files to the correct place.

    The easiest way to fix this is to create a new user. But since I have so much stuff on my main account it will be a pain to start all over again.

     

    Thank you for the push in the correct direction

     
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  • Rikk Flohr
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    15. Rikk Flohr,
    Apr 11, 2012 2:24 PM   in reply to ArcticShooter
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    Glad it worked. Sorry for the work you have ahead of you too!

     
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  • ArcticShooter
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    16. ArcticShooter,
    Apr 11, 2012 2:34 PM   in reply to Rikk Flohr
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    Well it's always like that when a software that works great suddenly stops doing it job.

    But that why it's so great with forums and helpful people like yourself

     
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