Skip navigation
Currently Being Moderated

Retrieving lost Photoshop Elements Software due to PC crash

Apr 8, 2012 4:52 PM

Tags: #photoshop #elements

We had purchased Photoshop Elements 3 several years ago, upgraded to 7, and recently our motherboard died. The vendor where we purchased a new PC only transferred files and not software. We are negotiating with them to see if they will assist us, but in the meantime, if we reinstall Elements 3, do you have any record of our upgrade to 7? If not, what is the current version, and how much would it cost to upgrade? Many thanks. Betty & Jeff Luscher

  • Currently Being Moderated
    Apr 9, 2012 7:29 AM   in reply to BikerLibrarian ab3.html


    For the rest - your photos are just files on a disc. Other than building a catalog with metadata and thumbnails which you wil lprobably lose, there is nothing magic to it and you should be perfectly able to copy and move the files to whatever location you desire and view them in any other app like IrfanView, XnView, ACDSee etc.. If you can't do that, than probably the harrdrive is damaged as well and you need some file recovery tool get working...




    Message was edited by: Mylenium, fixed typos

    Mark as:
  • Currently Being Moderated
    Apr 9, 2012 2:11 AM   in reply to BikerLibrarian

    Download and install the latest version of Photoshop Elements 10 from &loc=en_us.


    Install and launch "Organize". It would prompt a message that"An older version of catalog found on teh computer. Do you want to convert it." Click on Yes and all the images and videos from Photoshop Elements 3 would be in the new version.


    You can use the new version fro 30 days as trail. In between you can purchase the license key for the same.

    Mark as:
  • Currently Being Moderated
    Apr 9, 2012 2:14 AM   in reply to BikerLibrarian

    You wrote that you upgraded the elem#ents 3 to 7 , what happens when you try and install elements 7 on win 7.

    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points