After installing "install_reader10_en_mssa_aih" the print dialog box appears several times larger than normal and all buttons and options are grayed out, so that any pjrinting other than default is impossible. The offered "AdobeReaderPatch10.1.2_cpsid_92870" patch was no help. And, NO, rebooting does not help.
I don't know why this is happening; all I can suggest that you uninstall the Reader, then reinstall it using the full installer from http://get.adobe.com/reader/enterprise/
P.S. after reinstalling you may need to apply the patch again.
OK Pat, this is what I did in response to your suggestion.
1. uninstalled Adobe Reader 10.1.2 and went to the enterprise download
page you suggested. I downloaded Adobe Reader 9.5 and installed it. I
brought up a PDF file and the print dialog. It is exactly what it should be.
2. I then downloaded and installed Adobe Reader 10.1.2 and did the same.
This is what the print dialog loos like:
but more than 4 times the size. When I try too cancel the dialog, I get
the following:
3. I then installed the patch got this:
but obviously overflowing the bottom of the screen. Choosing a different
PDF file, I get a similar dialog, but so wide that it overflowed the
width of the screen by several times.
I guess I will just stick with AR 9.5 until Adobe figures out what the
problem is.
Phil
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