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Mishler
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Adobe Reader printing problem

Apr 5, 2012 10:40 AM

After installing "install_reader10_en_mssa_aih" the print dialog box appears several times larger than normal and all buttons and options are grayed out, so that any pjrinting other than default is impossible. The offered "AdobeReaderPatch10.1.2_cpsid_92870" patch was no help. And, NO, rebooting does not help.

 
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  • Currently Being Moderated
    Apr 6, 2012 12:39 AM   in reply to Mishler

    I don't know why this is happening; all I can suggest that you uninstall the Reader, then reinstall it using the full installer from http://get.adobe.com/reader/enterprise/

     
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  • Currently Being Moderated
    Apr 6, 2012 12:42 AM   in reply to Mishler

    P.S. after reinstalling you may need to apply the patch again.

     
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  • Currently Being Moderated
    Apr 8, 2012 8:32 PM   in reply to Mishler

    This is definitely weird; I have never seen such a thing!

     

    If you can live with 9.5 for the time being, I cannot think of anything else.

     
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