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Sundog7
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Transferring/Upgrading to Photoshop Elements 10 from PC to Mac - Problems with backup and restore

Apr 3, 2012 1:49 PM

I've been attempting to transfer my entire photo collection (WITH TAGS) to my new Mac to no avail.

 

What I have done:

 

Installed PSE10 on my new Mac.

Successfully exported and imported my tags (created and transferred a .xml file) into PSE10 on my Mac.  (Perhaps this duplicates the next step I took writing tag info to files??)

After using the File>Write Tag Info To Files command on my old PC (this took a considerable amount of time to write), I followed the instructions for backup of my photos.  This also took a considerable amount of time (10,000 photos).

I now have a backup file on an external drive (10,000 files labeled B****.JPG, one Backup.tly file, and one My Catalog.buc file) ready to restore on my Mac.

 

The problem:

 

All attempts to restore the file from the external drive to my Mac have failed.  I have attempted to restore the file to a 'new location'. . .a folder on my C:\ drive.  Error message:  "The disk in drive does not contain a valid backup."  This error messages occurs regardless of whether the box "Restore original folder structure" is checked or not.

 

I would appreciate any specific advice someone may be able to provide. . .thanks!

2376 Views   7 Replies   Latest reply: BrianJL, May 11, 2012 6:35 PM
 
Replies
  • Barbara B.
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    1. Barbara B.,
    Apr 3, 2012 2:07 PM   in reply to Sundog7
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    You need to choose the backup.tly file, not the enclosing folder as the source for the restore.

     
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  • Sundog7
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    2. Sundog7,
    Apr 3, 2012 4:49 PM   in reply to Barbara B.
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    Barbara - thank you for this tip.  I did so, and ended up with this

    message:  "This catalog is from an older version of Elements and is

    currently not supported on the Mac platform.  Please create a new catalog

    and then import your media files."  It goes on to indicate that I may be

    able to get membership services through Photoshop.com. . .but I'm wondering

    if you have any advice on the first suggestion, that is - specifically how

    to create a new catalog and then import media files?

     

    Thanks again!

     
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  • Barbara B.
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    3. Barbara B.,
    Apr 3, 2012 5:03 PM   in reply to Sundog7
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    Oh, sorry. I thought you were just going cross platform. You will need to install PSE 9 or 10 (if you bought the boxed version you have discs for both mac and windows) and update your windows PSE first. Then you can uninstall the upgraded version from windows if you don't need it there. The mac version can't read catalogs from pre PSE 9 versions.

     
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  • Sundog7
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    4. Sundog7,
    Apr 3, 2012 5:05 PM   in reply to Barbara B.
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    Will give that a try. . .this has been a protracted frustrating process. .

    .and I think I'm finally getting close thanks to you!

     
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  • Barbara B.
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    5. Barbara B.,
    Apr 3, 2012 5:08 PM   in reply to Sundog7
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    Well, another option, since you already wrote your tags into the files, would be to just copy over the images to the mac, put them where you want to keep them, and then use File>Get Photos and Videos>from Files and Folders

     
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  • Sundog7
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    6. Sundog7,
    Apr 9, 2012 7:23 AM   in reply to Barbara B.
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    Thanks again for you help, Barbara.  I was able to transfer the collection

    with tags intact for my entire collection through the backup/restore

    instructions once Photoshop Elements for windows was loaded onto my old PC.

    Success!

     
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  • BrianJL
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    7. BrianJL,
    May 11, 2012 6:35 PM   in reply to Barbara B.
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    What about transfering "albums" from a PC to MAC?  Some but not all of my tags made it through.  Also over the years I had not loaded all of my 15,000 photos into Photoshop but now it looks like I'll have to, and then spends hours and hours fixing everything.  Very sloppy Adobe, Very sloppy!

     
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