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YinanChen
YinanChen Calculating status...
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I can't find my download in my orders history

Apr 7, 2012 5:41 PM

Ok, so I signed in and looked at my orders and order history. I bought photoshop CS3 in 2008 but when I look under 'orders history' there is not record of it. Yet it shows as one of my registered products. I need to download photoshop CS3 and NO I DO NOT WANT TO UPGRADE. Where is my download?

789 Views   7 Replies   Latest reply: YinanChen, Apr 9, 2012 8:54 AM
 
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  • Mylenium
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    1. Mylenium,
    Apr 8, 2012 12:55 AM   in reply to YinanChen
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    Did you download it back then or did you buy it on disc? Only downloaded products will be available for downloading again. For everything else try this.

     

    Mylenium

     
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  • YinanChen
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    2. YinanChen,
    Apr 8, 2012 7:29 AM   in reply to Mylenium
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    I did get it on disk, however, on the link you gave me, I just get a 404 error for the CS3 download link. I lost the disk, all I have now in the activation key.

     

    Why doesn't adobe just have a library of their old product so old customers can download?

     
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  • Mylenium
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    3. Mylenium,
    Apr 8, 2012 8:20 AM   in reply to YinanChen
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    They are selling software and this means they have an interest in selling their upgrades and that is that. If the link doesn't work, you will have to find some otehr source. Ask around with friends, family and colleagues. Perhaps someone has those discs still...

     

    Mylenium

     
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  • YinanChen
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    4. YinanChen,
    Apr 8, 2012 12:00 PM   in reply to Mylenium
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    Great, so they are interested in selling their software but not interested in providing support for the software they sold...

    i'll try to find some other way

     
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  • Manish Kumar
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    5. Manish Kumar,
    Apr 9, 2012 4:05 AM   in reply to YinanChen
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    We at Adobe always try to support customers and get a workaround for them. Here is the link for Photoshop CS3, Windows. Download it and check does it answers your query.

     

     

    HOW TO DOWNLOAD

        You need to be registered on www.adobe.com to gain access to downloads.

        Register and then request for a product trial for example Lightroom trial, log in, cancel the download, you're good to go with the URL below.

     

    Adobe Photoshop CS3 Extended English Windows

    http://trials2.adobe.com/Applications/Photoshop/CS3/Win/ADBEPHSPCS3_WW E.exe

     
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  • Mylenium
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    6. Mylenium,
    Apr 9, 2012 7:28 AM   in reply to YinanChen
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    Great, so they are interested in selling their software but not interested in providing support for the software they sold...

     

    Things are just as they are and the software world is moving fast. Any vendor cannot support legacy versions forever. I know it sucks, but you just have to live with it. Anyway, Manish seems to know the server path that the link I pointed you to probably would have picked up, so it seems everything is roses, after all.

     

    Mylenium

     
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  • YinanChen
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    7. YinanChen,
    Apr 9, 2012 8:54 AM   in reply to Mylenium
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    I tried to do what he said, it just says "file not found". Most other software vendors(if they do not provide free upgrades) at least have legacy version of download so people ca retrieve their software.

     
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