Adobe Community: The serial number is not for a suitable product. Enter another

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1. Manish-Sharma,

Apr 7, 2012 5:43 AM in reply to sciadabuza

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which serial number is not getting recognised , production premium cs5 or the old serial number from which you have upgarded it.

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2. Mylenium,

Apr 7, 2012 7:13 AM in reply to sciadabuza

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More specifics!: Exact product versions of the qualifying product and the upgrade, operating system, system specs.

Mylenium

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3. sciadabuza,

Apr 7, 2012 8:26 AM in reply to sciadabuza

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I'm updating my Production Premium CS5 to creative suite CS5.5,

on operating system Windows 7

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4. Mylenium,

Apr 7, 2012 8:45 AM in reply to sciadabuza

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Any chance you picked the wrong upgrade path, e.g. going from an edu version to a comemrcial product or picked different languages? Serials are always specifically tied to this...

Mylenium

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5. sciadabuza,

Apr 7, 2012 8:49 AM in reply to sciadabuza

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not have both commercial and in Italian

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6. Jeff A Wright,

Apr 9, 2012 1:49 PM in reply to sciadabuza

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Did you enter the CS5.5 serial number and then entered the CS5 serial number when asked for a qualifying product?

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The serial number is not for a suitable product. Enter another

Apr 7, 2012 4:49 AM

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