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Rich Murphy
Currently Being Moderated

Installer failed to initialize

Apr 4, 2012 3:46 PM

I am getting an "Installer failed to initialize" error while trying to install PSE 9 from a DVD and PSE 10 from a download. I download Adobe Support Advisor but it crashes without giving any error message. Located PDApp.log for the failed PSE 9 installation. It shows the following errors:

 

[FATAL] PIM - Error Failed to mount the package dmg.

[FATAL] PIM - Error Failed to extract assets...

[FATAL] Setup - Error installing core /Volumes/Photoshop Elements 9/Adobe Photoshop Elements 9/packages/core/PDApp.pimx package. pim_installPackage returned -8

[FATAL] Setup - Error installing Packages.

 

Unable to find any log file for the PSE 10 failed install.

 

Have tried creating a fresh user account with admin privilages but that didn't help. Also tried complete shut down & reboot.

 

System: Mac OS 10.6.8, 4gb ram, plenty of HD free space, firewall off, no virus protection installed.

Hardware: iMac 2.4gh

Operator: moron

 

What's the next step?

 
Replies
  • Currently Being Moderated
    Apr 4, 2012 3:58 PM   in reply to Rich Murphy

    Are you able to successfully install the Adobe Support Advisor but unable to launch it successfully?  I would recommend beginning with Troubleshoot AIR installation | Mac OS - http://helpx.adobe.com/air/kb/troubleshoot-air-installation-mac-os.htm l.  Please feel free to respond to this thread if you have any questions about the steps listed within the document.

     

    Adobe AIR is also utilized by Photoshop Elements so the two issues could be related.

     
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  • Currently Being Moderated
    Apr 5, 2012 8:06 AM   in reply to Rich Murphy

    Rich Murphy for the next step I would recommend deleting the log files to see if they are possibly causing the Adobe Support Advisor to crash.  The log files are stored in the following locations:

     

    /Library/Logs/Adobe/Installers/

    Users/<UserName>/Library/Logs/PDapp.log

     

    Alternately you may want to consider contacting our support team.  With the Adobe Support Advisor not currently available we will need to solve for this first before we can begin diagnosing your issue with Photoshop Elements further.  For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6.  Our chat representatives can provide a personalized experience to resolve the issue you have described.

     
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  • Currently Being Moderated
    Apr 6, 2012 6:35 AM   in reply to Rich Murphy

    I'm having the same issue.

    PowerMac 2x2.66Ghz 6-Core Intel Xeon,

    24GB RAM

    Mac OS X 10.6.8

     

    I followed the suggestions above without a positive resolution to the issue:

    Tried installing with Firefox/Chrome open: nothing

    Tried installing with Adobe AIR.framework removed: nothing

     

    Here is the system log:

     

    Mar 27 13:20:57 Administrators-Mac-Pro /Applications/Pandora.app/Contents/MacOS/Pandora[789]: Launching subprocess with commandline /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater -updatecheck

    Mar 27 13:20:57 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[804]: Runtime Installer begin with version 2.5.1.17730 on Mac OS 10.6.8 x86

    Mar 27 13:20:57 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[804]: Commandline is: -updatecheck

    Mar 27 13:20:57 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[804]: Installed runtime (2.5.1.17730) located at /Library/Frameworks/Adobe AIR.framework

    Mar 27 13:20:58 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[804]: Performing pingback request

    Mar 27 13:20:58 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[804]: Starting runtime background update check

    Mar 27 13:20:58 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[804]: Clearing unused background update directory

    Mar 27 13:20:58 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[804]: Begin Background update download from http://airdownload.adobe.com/air/3/background/macos/x86/patch/2.5.1.17 730/update

    Mar 27 13:20:58 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[804]: Unpackaging http://airdownload.adobe.com/air/3/background/macos/x86/patch/2.5.1.17 730/update to /Users/color1/Library/Application Support/Adobe/AIR/Updater/Background

    Mar 27 13:21:37 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[804]: Unpackaging complete

    Mar 27 13:21:37 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[804]: Download success

    Mar 27 13:21:37 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[804]: Runtime updated downloaded

    Mar 27 13:21:57 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[804]: User has selected immediate install of the update

    Mar 27 13:21:57 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[804]: Starting runtime background update installation

    Mar 27 13:21:57 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[804]: Launching subprocess with commandline /Users/color1/Library/Application Support/Adobe/AIR/Updater/Background/updater -update

    Mar 27 13:21:57 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[804]: Runtime updater successfully launched

    Mar 27 13:21:57 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[804]: Runtime Installer end with exit code 0

    Mar 27 13:22:01 Administrators-Mac-Pro /var/folders/Ye/YeRSrZbKFuiakqwevh31qU+++TM/-Tmp-/airUbjHko/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[843]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.6.8 x86

    Mar 27 13:22:01 Administrators-Mac-Pro /var/folders/Ye/YeRSrZbKFuiakqwevh31qU+++TM/-Tmp-/airUbjHko/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[843]: Commandline is: -update

    Mar 27 13:22:01 Administrators-Mac-Pro /var/folders/Ye/YeRSrZbKFuiakqwevh31qU+++TM/-Tmp-/airUbjHko/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[843]: Installed runtime (2.5.1.17730) located at /Library/Frameworks/Adobe AIR.framework

    Mar 27 13:22:28 Administrators-Mac-Pro /var/folders/Ye/YeRSrZbKFuiakqwevh31qU+++TM/-Tmp-/airUbjHko/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[843]: Runtime Installer end with exit code 6

    Mar 27 13:22:31 Administrators-Mac-Pro ReportCrash[853]: Saved crash report for Adobe AIR Installer[843] version 3.1 (3.1.0.4880) to /Users/color1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-03-27-132231_Administrators-Mac-Pro.crash

    Mar 27 13:22:48 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[881]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.6.8 x86

    Mar 27 13:22:48 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[881]: Commandline is: -psn_0_176171

    Mar 27 13:22:48 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[881]: Installed runtime (2.5.1.17730) located at /Library/Frameworks/Adobe AIR.framework

    Mar 27 13:29:12 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[881]: Runtime Installer end with exit code 6

    Mar 27 13:29:13 Administrators-Mac-Pro com.apple.launchd.peruser.502[204] ([0x0-0x2b02b].com.adobe.air.Installer[881]): Job appears to have crashed: Bus error

    Mar 27 13:29:13 Administrators-Mac-Pro ReportCrash[970]: Saved crash report for Adobe AIR Installer[881] version 3.1 (3.1.0.4880) to /Users/color1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-03-27-132913_Administrators-Mac-Pro.crash

    Mar 27 13:29:17 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[974]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.6.8 x86

    Mar 27 13:29:17 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[974]: Commandline is: -psn_0_229432

    Mar 27 13:29:17 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[974]: Installed runtime (2.5.1.17730) located at /Library/Frameworks/Adobe AIR.framework

    Mar 27 13:30:21 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[974]: Runtime Installer end with exit code 6

    Mar 27 13:30:21 Administrators-Mac-Pro com.apple.launchd.peruser.502[204] ([0x0-0x38038].com.adobe.air.Installer[974]): Job appears to have crashed: Bus error

    Mar 27 13:30:22 Administrators-Mac-Pro ReportCrash[1006]: Saved crash report for Adobe AIR Installer[974] version 3.1 (3.1.0.4880) to /Users/color1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-03-27-133022_Administrators-Mac-Pro.crash

    Mar 27 13:32:25 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1054]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.6.8 x86

    Mar 27 13:32:25 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1054]: Commandline is: -psn_0_266305

    Mar 27 13:32:25 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1054]: No installed runtime detected

    Mar 27 13:35:08 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1054]: Runtime Installer end with exit code 6

    Mar 27 13:35:08 Administrators-Mac-Pro com.apple.launchd.peruser.502[204] ([0x0-0x41041].com.adobe.air.Installer[1054]): Job appears to have crashed: Bus error

    Mar 27 13:35:09 Administrators-Mac-Pro ReportCrash[1097]: Saved crash report for Adobe AIR Installer[1054] version 3.1 (3.1.0.4880) to /Users/color1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-03-27-133509_Administrators-Mac-Pro.crash

    Mar 27 13:35:17 Administrators-Mac-Pro com.apple.launchd.peruser.502[204] ([0x0-0x47047].com.adobe.air.Installer[1101]): Exited: Killed

    Mar 27 13:42:09 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[455]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.6.8 x86

    Mar 27 13:42:09 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[455]: Commandline is: -psn_0_127007

    Mar 27 13:42:09 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[455]: No installed runtime detected

    Mar 27 13:46:54 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[455]: Runtime Installer end with exit code 6

    Mar 27 13:46:57 Administrators-Mac-Pro com.apple.launchd.peruser.502[210] ([0x0-0x1f01f].com.adobe.air.Installer[455]): Exited: Killed

    Mar 27 14:48:04 Administrators-Mac-Pro SubmitDiagInfo[1019]: Removed expired file /Users/color1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-03-13-120742_Administrators-Mac-Pro.crash

    Mar 28 13:41:21 Administrators-Mac-Pro SubmitDiagInfo[3332]: Submitted crash report: /Users/color1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-03-27-132231_Administrators-Mac-Pro.crash

    Mar 28 13:41:22 Administrators-Mac-Pro SubmitDiagInfo[3332]: Submitted crash report: /Users/color1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-03-27-132913_Administrators-Mac-Pro.crash

    Mar 28 13:41:23 Administrators-Mac-Pro SubmitDiagInfo[3332]: Submitted crash report: /Users/color1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-03-27-133022_Administrators-Mac-Pro.crash

    Mar 28 13:41:24 Administrators-Mac-Pro SubmitDiagInfo[3332]: Submitted crash report: /Users/color1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-03-27-133509_Administrators-Mac-Pro.crash

    Mar 28 17:13:45 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[5376]: Runtime Installer begin with version 3.2.0.2070 on Mac OS 10.6.8 x86

    Mar 28 17:13:45 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[5376]: Commandline is: -psn_0_573580

    Mar 28 17:13:45 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[5376]: No installed runtime detected

    Mar 28 17:18:24 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[5376]: Runtime Installer end with exit code 6

    Mar 28 17:18:27 Administrators-Mac-Pro com.apple.launchd.peruser.502[206] ([0x0-0x8c08c].com.adobe.air.Installer[5376]): Exited: Killed

    Mar 28 17:18:42 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[5449]: Runtime Installer begin with version 3.2.0.2070 on Mac OS 10.6.8 x86

    Mar 28 17:18:42 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[5449]: Commandline is: -psn_0_598162

    Mar 28 17:18:42 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[5449]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

    Mar 28 17:18:54 Administrators-Mac-Pro /Applications/Pandora.app/Contents/MacOS/Pandora[5456]: Launching subprocess with commandline /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater -eula

    Mar 28 17:18:55 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[5458]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.6.8 x86

    Mar 28 17:18:55 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[5458]: Commandline is: -eula

    Mar 28 17:18:55 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[5458]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

    Mar 28 17:18:55 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[5458]: Starting eula display

    Mar 28 17:19:10 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[5449]: Runtime Installer end with exit code 6

    Mar 28 17:19:13 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[5458]: Finished eula display

    Mar 28 17:19:13 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[5458]: Runtime Installer end with exit code 0

    Mar 28 17:19:14 Administrators-Mac-Pro /Applications/Pandora.app/Contents/MacOS/Pandora[5456]: Subprocess /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater failed (1)

    Mar 28 17:19:14 Administrators-Mac-Pro com.apple.launchd.peruser.502[206] ([0x0-0x92092].com.adobe.air.Installer[5449]): Job appears to have crashed: Bus error

    Mar 28 17:19:14 Administrators-Mac-Pro ReportCrash[5462]: Saved crash report for Adobe AIR Installer[5458] version 3.1 (3.1.0.4880) to /Users/color1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-03-28-171914_Administrators-Mac-Pro.crash

    Mar 28 17:19:14 Administrators-Mac-Pro ReportCrash[5462]: Saved crash report for Adobe AIR Installer[5449] version 3.2 (3.2.0.2070) to /Users/color1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-03-28-171914-1_Administrators-Mac-Pro.crash

    Mar 28 17:21:05 Administrators-Mac-Pro /Applications/Pandora.app/Contents/MacOS/Pandora[401]: Launching subprocess with commandline /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater -eula

    Mar 28 17:21:05 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[406]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.6.8 x86

    Mar 28 17:21:05 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[406]: Commandline is: -eula

    Mar 28 17:21:05 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[406]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

    Mar 28 17:21:06 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[406]: Starting eula display

    Mar 28 17:22:06 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[406]: Finished eula display

    Mar 28 17:22:06 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[406]: Runtime Installer end with exit code 0

    Mar 28 17:22:09 Administrators-Mac-Pro ReportCrash[430]: Saved crash report for Adobe AIR Installer[406] version 3.1 (3.1.0.4880) to /Users/color1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-03-28-172209_Administrators-Mac-Pro.crash

    Mar 28 17:22:16 Administrators-Mac-Pro /Applications/Pandora.app/Contents/MacOS/Pandora[435]: Launching subprocess with commandline /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater -eula

    Mar 28 17:22:16 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[438]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.6.8 x86

    Mar 28 17:22:16 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[438]: Commandline is: -eula

    Mar 28 17:22:16 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[438]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

    Mar 28 17:22:17 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[438]: Starting eula display

    Mar 28 17:22:43 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[438]: Finished eula display

    Mar 28 17:22:43 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[438]: Runtime Installer end with exit code 0

    Mar 28 17:23:04 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[470]: Runtime Installer begin with version 3.2.0.2070 on Mac OS 10.6.8 x86

    Mar 28 17:23:04 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[470]: Commandline is: -psn_0_147492

    Mar 28 17:23:04 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[470]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

    Mar 28 17:23:16 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[470]: Runtime Installer end with exit code 6

    Mar 28 17:23:16 Administrators-Mac-Pro com.apple.launchd.peruser.502[206] ([0x0-0x24024].com.adobe.air.Installer[470]): Exited with exit code: 6

    Mar 28 17:23:24 Administrators-Mac-Pro /Applications/Pandora.app/Contents/MacOS/Pandora[476]: Launching subprocess with commandline /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater -eula

    Mar 28 17:23:25 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[478]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.6.8 x86

    Mar 28 17:23:25 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[478]: Commandline is: -eula

    Mar 28 17:23:25 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[478]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

    Mar 28 17:23:25 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[478]: Starting eula display

    Mar 28 17:23:49 Administrators-Mac-Pro /Applications/Pandora.app/Contents/MacOS/Pandora[494]: Launching subprocess with commandline /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater -eula

    Mar 28 17:23:50 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[496]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.6.8 x86

    Mar 28 17:23:50 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[496]: Commandline is: -eula

    Mar 28 17:23:50 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[496]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

    Mar 28 17:23:50 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[496]: Starting eula display

    Mar 28 17:24:33 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[478]: Finished eula display

    Mar 28 17:24:33 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[478]: Runtime Installer end with exit code 0

    Mar 28 17:24:50 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[496]: Finished eula display

    Mar 28 17:24:50 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[496]: Runtime Installer end with exit code 0

    Mar 28 17:26:23 Administrators-Mac-Pro /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[559]: Performing runtime install

    Mar 28 17:26:23 Administrators-Mac-Pro /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[559]: UI SWF load is complete

    Mar 28 17:26:23 Administrators-Mac-Pro /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[559]: UI initialized

    Mar 28 17:26:23 Administrators-Mac-Pro /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[559]: starting user confirmation

    Mar 28 17:26:23 Administrators-Mac-Pro /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[559]: Version of this installer: 2.0.3.13070

    Mar 28 17:26:23 Administrators-Mac-Pro /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[559]: Installed version: 3.1.0.4880

    Mar 28 17:26:23 Administrators-Mac-Pro /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[559]: Installation type: patchOlder

    Mar 28 17:26:32 Administrators-Mac-Pro /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[559]: begin quitting

    Mar 28 17:26:32 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[563]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.6.8 x86

    Mar 28 17:26:32 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[563]: Commandline is: -installupdatecheck

    Mar 28 17:26:32 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[563]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

    Mar 28 17:26:33 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[563]: Performing pingback request

    Mar 28 17:26:33 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[563]: Pingback request completed with HTTP status 200

    Mar 28 17:26:33 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[563]: Starting runtime background update check

    Mar 28 17:26:33 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[563]: Begin Background update download from http://airdownload.adobe.com/air/3/background/macos10.6/x86/patch/3.1. 0.4880/update

    Mar 28 17:26:33 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[563]: Unpackaging http://airdownload.adobe.com/air/3/background/macos10.6/x86/patch/3.1. 0.4880/update to /Users/color1/Library/Application Support/Adobe/AIR/Updater/Background

    Mar 28 17:26:44 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[563]: Unpackaging complete

    Mar 28 17:26:45 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[563]: Download success

    Mar 28 17:26:45 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[563]: Runtime updated downloaded

    Mar 28 17:26:48 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[563]: User has selected immediate install of the update

    Mar 28 17:26:48 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[563]: Starting runtime background update installation

    Mar 28 17:26:48 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[563]: Launching subprocess with commandline /Users/color1/Library/Application Support/Adobe/AIR/Updater/Background/updater -update

    Mar 28 17:26:48 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[563]: Runtime updater successfully launched

    Mar 28 17:26:48 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[563]: Runtime Installer end with exit code 0

    Mar 28 17:26:53 Administrators-Mac-Pro /var/folders/Ye/YeRSrZbKFuiakqwevh31qU+++TM/-Tmp-/airRQUiZ1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[577]: Runtime Installer begin with version 3.2.0.2070 on Mac OS 10.6.8 x86

    Mar 28 17:26:53 Administrators-Mac-Pro /var/folders/Ye/YeRSrZbKFuiakqwevh31qU+++TM/-Tmp-/airRQUiZ1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[577]: Commandline is: -update

    Mar 28 17:26:53 Administrators-Mac-Pro /var/folders/Ye/YeRSrZbKFuiakqwevh31qU+++TM/-Tmp-/airRQUiZ1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[577]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

    Mar 28 17:28:12 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[589]: Runtime Installer begin with version 2.5.1.17730 on Mac OS 10.6.8 x86

    Mar 28 17:28:12 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[589]: Commandline is: -psn_0_245820

    Mar 28 17:28:12 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[589]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

    Mar 28 17:28:16 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[589]: Relaunching with elevation

    Mar 28 17:28:16 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[589]: Launching subprocess with commandline /Applications/Utilities/Adobe AIR Uninstaller.app -eu

    Mar 28 17:28:18 Administrators-Mac-Pro authexec[594]: executing /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer

    Mar 28 17:28:18 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[594]: Runtime Installer begin with version 2.5.1.17730 on Mac OS 10.6.8 x86

    Mar 28 17:28:18 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[594]: Commandline is: -eu

    Mar 28 17:28:18 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[594]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

    Mar 28 17:28:18 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[594]: Starting runtime uninstall. Uninstalling runtime version 3.1.0.4880

    Mar 28 17:28:18 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[594]: Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: uninstaller is older than installed version" errorID=5026]

    Mar 28 17:28:18 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[589]: Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: uninstaller is older than installed version" errorID=5026]

    Mar 28 17:28:18 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[594]: Runtime Installer end with exit code 7

    Mar 28 17:28:25 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[589]: Runtime Installer end with exit code 7

    Mar 28 17:28:25 Administrators-Mac-Pro com.apple.launchd.peruser.502[206] ([0x0-0x3c03c].com.adobe.air.Installer[589]): Exited with exit code: 7

    Mar 28 17:28:34 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[596]: Runtime Installer begin with version 3.2.0.2070 on Mac OS 10.6.8 x86

    Mar 28 17:28:34 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[596]: Commandline is: -psn_0_258111

    Mar 28 17:28:34 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[596]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

    Mar 28 17:28:47 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[596]: Runtime Installer end with exit code 6

    Mar 28 17:28:48 Administrators-Mac-Pro com.apple.launchd.peruser.502[206] ([0x0-0x3f03f].com.adobe.air.Installer[596]): Job appears to have crashed: Bus error

    Mar 28 17:28:48 Administrators-Mac-Pro ReportCrash[601]: Saved crash report for Adobe AIR Installer[596] version 3.2 (3.2.0.2070) to /Users/color1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-03-28-172848_Administrators-Mac-Pro.crash

    Mar 28 17:28:54 Administrators-Mac-Pro /var/folders/Ye/YeRSrZbKFuiakqwevh31qU+++TM/-Tmp-/airRQUiZ1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[577]: Runtime Installer end with exit code 6

    Mar 28 17:29:07 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[610]: Runtime Installer begin with version 2.5.1.17730 on Mac OS 10.6.8 x86

    Mar 28 17:29:07 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[610]: Commandline is: -psn_0_270402

    Mar 28 17:29:07 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[610]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

    Mar 28 17:29:13 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[610]: Relaunching with elevation

    Mar 28 17:29:13 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[610]: Launching subprocess with commandline /Applications/Utilities/Adobe AIR Uninstaller.app -eu

    Mar 28 17:29:15 Administrators-Mac-Pro authexec[613]: executing /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer

    Mar 28 17:29:15 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[613]: Runtime Installer begin with version 2.5.1.17730 on Mac OS 10.6.8 x86

    Mar 28 17:29:15 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[613]: Commandline is: -eu

    Mar 28 17:29:15 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[613]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

    Mar 28 17:29:15 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[613]: Starting runtime uninstall. Uninstalling runtime version 3.1.0.4880

    Mar 28 17:29:15 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[613]: Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: uninstaller is older than installed version" errorID=5026]

    Mar 28 17:29:15 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[610]: Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: uninstaller is older than installed version" errorID=5026]

    Mar 28 17:29:15 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[613]: Runtime Installer end with exit code 7

    Mar 28 17:29:17 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[610]: Runtime Installer end with exit code 7

    Mar 28 17:29:17 Administrators-Mac-Pro com.apple.launchd.peruser.502[206] ([0x0-0x42042].com.adobe.air.Installer[610]): Exited with exit code: 7

    Mar 28 17:48:05 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[477]: Runtime Installer begin with version 2.5.1.17730 on Mac OS 10.6.8 x86

    Mar 28 17:48:05 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[477]: Commandline is: -psn_0_135201

    Mar 28 17:48:05 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[477]: Installed runtime (1.5.3.9120) located at /Library/Frameworks/Adobe AIR.framework

    Mar 28 17:48:08 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[477]: Relaunching with elevation

    Mar 28 17:48:08 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[477]: Launching subprocess with commandline /Applications/Utilities/Adobe AIR Uninstaller.app -eu

    Mar 28 17:48:09 Administrators-Mac-Pro authexec[480]: executing /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer

    Mar 28 17:48:09 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[480]: Runtime Installer begin with version 2.5.1.17730 on Mac OS 10.6.8 x86

    Mar 28 17:48:09 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[480]: Commandline is: -eu

    Mar 28 17:48:09 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[480]: Installed runtime (1.5.3.9120) located at /Library/Frameworks/Adobe AIR.framework

    Mar 28 17:48:10 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[480]: Starting runtime uninstall. Uninstalling runtime version 1.5.3.9120

    Mar 28 17:48:13 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[480]: Runtime Installer end with exit code 0

    Mar 28 17:48:13 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[477]: Elevated install completed

    Mar 28 17:48:13 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[477]: Runtime Installer end with exit code 0

    Mar 28 17:48:57 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[513]: Runtime Installer begin with version 3.2.0.2070 on Mac OS 10.6.8 x86

    Mar 28 17:48:57 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[513]: Commandline is: -psn_0_167977

    Mar 28 17:48:57 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[513]: No installed runtime detected

    Mar 28 17:53:04 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[513]: Runtime Installer end with exit code 6

    Mar 28 17:53:07 Administrators-Mac-Pro com.apple.launchd.peruser.502[204] ([0x0-0x29029].com.adobe.air.Installer[513]): Exited: Killed

    Mar 28 17:56:24 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[608]: Runtime Installer begin with version 3.2.0.2070 on Mac OS 10.6.8 x86

    Mar 28 17:56:24 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[608]: Commandline is:

    Mar 28 17:56:24 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[608]: No installed runtime detected

    Mar 28 17:58:09 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[630]: Runtime Installer begin with version 3.2.0.2070 on Mac OS 10.6.8 x86

    Mar 28 17:58:09 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[630]: Commandline is: -psn_0_217141

    Mar 28 17:58:09 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[630]: No installed runtime detected

    Mar 28 18:01:09 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[630]: Runtime Installer end with exit code 6

    Mar 28 18:01:12 Administrators-Mac-Pro com.apple.launchd.peruser.502[204] ([0x0-0x35035].com.adobe.air.Installer[630]): Exited: Killed

    Mar 28 18:02:49 Administrators-Mac-Pro /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[698]: Performing runtime install

    Mar 28 18:02:49 Administrators-Mac-Pro /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[698]: UI SWF load is complete

    Mar 28 18:02:49 Administrators-Mac-Pro /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[698]: UI initialized

    Mar 28 18:02:49 Administrators-Mac-Pro /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[698]: starting user confirmation

    Mar 28 18:02:49 Administrators-Mac-Pro /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[698]: Version of this installer: 2.0.2.12610

    Mar 28 18:02:49 Administrators-Mac-Pro /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[698]: Installation type: new

    Mar 28 18:03:07 Administrators-Mac-Pro /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[698]: begin quitting

    Mar 28 18:03:10 Administrators-Mac-Pro com.apple.launchd.peruser.502[204] ([0x0-0x3c03c].com.adobe.air.Installer[698]): Exited: Killed

    Mar 28 18:07:43 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[460]: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.6.8 x86

    Mar 28 18:07:43 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[460]: Commandline is: -psn_0_135201

    Mar 28 18:07:43 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[460]: No installed runtime detected

    Mar 28 18:12:54 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[460]: Runtime Installer end with exit code 6

    Mar 28 18:12:57 Administrators-Mac-Pro com.apple.launchd.peruser.502[205] ([0x0-0x21021].com.adobe.air.Installer[460]): Exited: Killed

    Mar 29 08:30:42 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[577]: Runtime Installer begin with version 2.7.1.19610 on Mac OS 10.6.8 x86

    Mar 29 08:30:42 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[577]: Commandline is: -psn_0_167977

    Mar 29 08:30:42 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[577]: No installed runtime detected

    Mar 29 08:33:03 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[577]: Runtime Installer end with exit code 6

    Mar 29 08:33:06 Administrators-Mac-Pro com.apple.launchd.peruser.502[204] ([0x0-0x29029].com.adobe.air.Installer[577]): Exited: Killed

    Mar 29 08:33:43 Administrators-Mac-Pro com.apple.launchd.peruser.502[204] ([0x0-0x2b02b].com.adobe.air.ApplicationInstaller[620]): Exited with exit code: 4

    Mar 29 08:37:49 Administrators-Mac-Pro com.apple.launchd.peruser.502[208] ([0x0-0x19019].com.adobe.air.ApplicationInstaller[417]): Exited with exit code: 4

    Mar 29 08:38:18 Administrators-Mac-Pro com.apple.launchd.peruser.502[208] ([0x0-0x1e01e].com.adobe.air.ApplicationInstaller[441]): Exited with exit code: 4

    Mar 29 08:38:25 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[443]: Runtime Installer begin with version 3.2.0.2070 on Mac OS 10.6.8 x86

    Mar 29 08:38:25 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[443]: Commandline is: -psn_0_127007

    Mar 29 08:38:25 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[443]: No installed runtime detected

    Mar 29 08:38:39 Administrators-Mac-Pro com.apple.launchd.peruser.502[208] ([0x0-0x21021].com.adobe.air.ApplicationInstaller[449]): Exited with exit code: 4

    Mar 29 08:39:27 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[443]: Runtime Installer end with exit code 6

    Mar 29 08:39:30 Administrators-Mac-Pro com.apple.launchd.peruser.502[208] ([0x0-0x1f01f].com.adobe.air.Installer[443]): Exited: Killed

    Mar 29 08:39:58 Administrators-Mac-Pro com.apple.launchd.peruser.502[208] ([0x0-0x22022].com.adobe.air.ApplicationInstaller[462]): Exited with exit code: 6

    Mar 29 08:40:09 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[472]: Runtime Installer begin with version 3.2.0.2070 on Mac OS 10.6.8 x86

    Mar 29 08:40:09 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[472]: Commandline is: -psn_0_143395

    Mar 29 08:40:09 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[472]: Installed runtime (1.5.3.9120) located at /Library/Frameworks/Adobe AIR.framework

    Mar 29 08:40:30 Administrators-Mac-Pro com.apple.launchd.peruser.502[208] ([0x0-0x25025].com.adobe.air.ApplicationInstaller[481]): Exited with exit code: 6

    Mar 29 08:40:41 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[472]: Runtime Installer end with exit code 6

    Mar 29 08:40:44 Administrators-Mac-Pro com.apple.launchd.peruser.502[208] ([0x0-0x23023].com.adobe.air.Installer[472]): Exited: Killed

    Mar 29 08:42:14 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[525]: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.6.8 x86

    Mar 29 08:42:14 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[525]: Commandline is: -psn_0_192559

    Mar 29 08:42:14 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[525]: Installed runtime (1.5.3.9120) located at /Library/Frameworks/Adobe AIR.framework

    Mar 29 08:42:41 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[525]: Runtime Installer end with exit code 6

    Mar 29 08:42:44 Administrators-Mac-Pro com.apple.launchd.peruser.502[208] ([0x0-0x2f02f].com.adobe.air.Installer[525]): Exited: Killed

    Mar 29 08:43:08 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[538]: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.6.8 x86

    Mar 29 08:43:08 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[538]: Commandline is: -psn_0_217141

    Mar 29 08:43:08 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[538]: Installed runtime (1.5.3.9120) located at /Library/Frameworks/Adobe AIR.framework

    Mar 29 08:43:32 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[538]: Runtime Installer end with exit code 6

    Mar 29 08:43:35 Administrators-Mac-Pro com.apple.launchd.peruser.502[208] ([0x0-0x35035].com.adobe.air.Installer[538]): Exited: Killed

    Apr  4 14:32:19 Administrators-Mac-Pro SubmitDiagInfo[986]: Submitted crash report: /Users/color1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-03-28-171914-1_Administrators-Mac-Pro.crash

    Apr  4 14:32:20 Administrators-Mac-Pro SubmitDiagInfo[986]: Submitted crash report: /Users/color1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-03-28-171914_Administrators-Mac-Pro.crash

    Apr  4 14:32:21 Administrators-Mac-Pro SubmitDiagInfo[986]: Submitted crash report: /Users/color1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-03-28-172209_Administrators-Mac-Pro.crash

    Apr  4 14:32:22 Administrators-Mac-Pro SubmitDiagInfo[986]: Submitted crash report: /Users/color1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-03-28-172848_Administrators-Mac-Pro.crash

    Apr  6 07:59:52 Administrators-Mac-Pro /var/folders/Ye/YeRSrZbKFuiakqwevh31qU+++TM/-Tmp-/airxKgf0W/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[475]: Runtime Installer begin with version 2.7.1.19610 on Mac OS 10.6.8 x86

    Apr  6 07:59:52 Administrators-Mac-Pro /var/folders/Ye/YeRSrZbKFuiakqwevh31qU+++TM/-Tmp-/airxKgf0W/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[475]: Commandline is: -update

    Apr  6 07:59:52 Administrators-Mac-Pro /var/folders/Ye/YeRSrZbKFuiakqwevh31qU+++TM/-Tmp-/airxKgf0W/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[475]: Installed runtime (1.5.3.9120) located at /Library/Frameworks/Adobe AIR.framework

    Apr  6 08:05:47 Administrators-Mac-Pro /var/folders/Ye/YeRSrZbKFuiakqwevh31qU+++TM/-Tmp-/airxKgf0W/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[475]: Runtime Installer end with exit code 6

    Apr  6 08:05:50 Administrators-Mac-Pro ReportCrash[532]: Saved crash report for Adobe AIR Installer[475] version 2.7.1 (2.7.1.19610) to /Users/color1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-04-06-080550_Administrators-Mac-Pro.crash

    Apr  6 08:08:40 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[640]: Runtime Installer begin with version 3.2.0.2070 on Mac OS 10.6.8 x86

    Apr  6 08:08:40 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[640]: Commandline is: -psn_0_167977

    Apr  6 08:08:40 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[640]: Installed runtime (1.5.3.9120) located at /Library/Frameworks/Adobe AIR.framework

    Apr  6 08:09:35 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[640]: Runtime Installer end with exit code 6

    Apr  6 08:09:36 Administrators-Mac-Pro com.apple.launchd.peruser.502[204] ([0x0-0x29029].com.adobe.air.Installer[640]): Job appears to have crashed: Bus error

    Apr  6 08:09:36 Administrators-Mac-Pro ReportCrash[654]: Saved crash report for Adobe AIR Installer[640] version 3.2 (3.2.0.2070) to /Users/color1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-04-06-080936_Administrators-Mac-Pro.crash

    Apr  6 08:49:38 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1065]: Runtime Installer begin with version 3.2.0.2070 on Mac OS 10.6.8 x86

    Apr  6 08:49:38 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1065]: Commandline is: -psn_0_241723

    Apr  6 08:49:38 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1065]: Installed runtime (1.5.3.9120) located at /Library/Frameworks/Adobe AIR.framework

    Apr  6 08:50:10 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1065]: Runtime Installer end with exit code 6

    Apr  6 08:50:13 Administrators-Mac-Pro com.apple.launchd.peruser.502[204] ([0x0-0x3b03b].com.adobe.air.Installer[1065]): Job appears to have crashed: Bus error

    Apr  6 08:50:13 Administrators-Mac-Pro ReportCrash[1074]: Saved crash report for Adobe AIR Installer[1065] version 3.2 (3.2.0.2070) to /Users/color1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-04-06-085013_Administrators-Mac-Pro.crash

    Apr  6 09:05:03 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[3955]: Runtime Installer begin with version 3.2.0.2070 on Mac OS 10.6.8 x86

    Apr  6 09:05:03 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[3955]: Commandline is: -psn_0_303178

    Apr  6 09:05:03 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[3955]: Installed runtime (1.5.3.9120) located at /Library/Frameworks/Adobe AIR.framework

    Apr  6 09:05:51 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[3955]: Runtime Installer end with exit code 6

    Apr  6 09:05:54 Administrators-Mac-Pro com.apple.launchd.peruser.502[204] ([0x0-0x4a04a].com.adobe.air.Installer[3955]): Exited: Killed

    Apr  6 09:10:31 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[4034]: Runtime Installer begin with version 3.2.0.2070 on Mac OS 10.6.8 x86

    Apr  6 09:10:31 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[4034]: Commandline is: -psn_0_335954

    Apr  6 09:10:31 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[4034]: No installed runtime detected

    Apr  6 09:12:38 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[4034]: Runtime Installer end with exit code 6

    Apr  6 09:12:42 Administrators-Mac-Pro com.apple.launchd.peruser.502[204] ([0x0-0x52052].com.adobe.air.Installer[4034]): Job appears to have crashed: Bus error

    Apr  6 09:12:42 Administrators-Mac-Pro ReportCrash[4073]: Saved crash report for Adobe AIR Installer[4034] version 3.2 (3.2.0.2070) to /Users/color1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-04-06-091242_Administrators-Mac-Pro.crash

    Apr  6 09:13:06 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[4102]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.6.8 x86

    Apr  6 09:13:06 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[4102]: Commandline is: -psn_0_385118

    Apr  6 09:13:06 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[4102]: No installed runtime detected

    Apr  6 09:15:20 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[4102]: Runtime Installer end with exit code 6

    Apr  6 09:15:21 Administrators-Mac-Pro com.apple.launchd.peruser.502[204] ([0x0-0x5e05e].com.adobe.air.Installer[4102]): Job appears to have crashed: Bus error

    Apr  6 09:15:21 Administrators-Mac-Pro ReportCrash[4130]: Saved crash report for Adobe AIR Installer[4102] version 3.1 (3.1.0.4880) to /Users/color1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-04-06-091521_Administrators-Mac-Pro.crash

    Apr  6 09:18:21 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[449]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.6.8 x86

    Apr  6 09:18:21 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[449]: Commandline is: -psn_0_131104

    Apr  6 09:18:21 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[449]: No installed runtime detected

    Apr  6 09:18:42 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[449]: Runtime Installer end with exit code 6

    Apr  6 09:18:45 Administrators-Mac-Pro com.apple.launchd.peruser.502[205] ([0x0-0x20020].com.adobe.air.Installer[449]): Job appears to have crashed: Bus error

    Apr  6 09:18:46 Administrators-Mac-Pro ReportCrash[460]: Saved crash report for Adobe AIR Installer[449] version 3.1 (3.1.0.4880) to /Users/color1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-04-06-091846_Administrators-Mac-Pro.crash

    Apr  6 09:19:40 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[500]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.6.8 x86

    Apr  6 09:19:40 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[500]: Commandline is: -psn_0_167977

    Apr  6 09:19:40 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[500]: No installed runtime detected

     

     

     

    Any help to resolve this is greatly appreciated.

     

    Best,

    James Wicks

     
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  • Currently Being Moderated
    Apr 6, 2012 9:16 AM   in reply to James Wicks

    James are you saying that you also have the Adobe Support Advisor crashing on launch?  If you have tried the steps listed then I would recommend contacting our support team directly.  They can provide better assistance for this issue since the Adobe Support Advisor is not functioning.

     
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  • Currently Being Moderated
    Apr 6, 2012 9:24 AM   in reply to Jeff A Wright

    Jeff,

    I am as up to date on all things technical as I can be, but I admit I have no idea what the Adobe Support Advisor is.

    I am simply trying to install Air because some of my programs need it.

     

    If this issue is beyond the forum, can you provide an email or contact info for your support team?

     

    Thanks, James Wicks

     
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  • Currently Being Moderated
    Apr 6, 2012 9:34 AM   in reply to James Wicks

    James please see my previous postings in this message thread which have links for possibly solving this issue as well as links to support if that fails.  In case you are reviewing this through e-mail only you can use the following link to access the message thread in your web browser - http://forums.adobe.com/message/4318025#4318025.

     
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    Apr 6, 2012 9:50 AM   in reply to Jeff A Wright

    Thank you for your guidance, Jeff.

    I will contact support.

     

    Best, James Wicks

     
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    Mark as:
  • Currently Being Moderated
    Apr 6, 2012 1:20 PM   in reply to Rich Murphy

    Rich I duplicated your difficulties with Safari 5.1.5.  I was able to get both pages to work properly in Firefox 11 and Chrome 18.0.1025.142 beta.  I was also prompted to update my Chrome so I will try the update with Chrome and then try again.  In the meantime you might want to check your Firefox version and possibly download and try Chrome.

     
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    Apr 6, 2012 1:21 PM   in reply to Jeff A Wright

    Both pages work fine under Chrome 18.0.1025.151 beta as well. So looks like the difficulties are limited to Safari.

     
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  • Currently Being Moderated
    Apr 6, 2012 1:46 PM   in reply to James Wicks

    1)  Run this command :-

     

    cd /Library/Frameworks in terminal followed by

     

    sudo rm -R ./Adobe\ AIR.framework

     

    2) Copy the content of teh DVD on teh desktop

     

    3) Control+click on the setup file of PSE , go to "show package content"--->look for the unix exec file for the "setup" and then double click on it, the installation will start in the terminal.

     

    check if that goes through

     
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  • Currently Being Moderated
    Apr 7, 2012 2:15 AM   in reply to Rich Murphy

    What crash log have you provided???

     

    can you paste them on pastebin.com  and provide the link here.

     
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  • Currently Being Moderated
    Apr 7, 2012 4:50 PM   in reply to Rich Murphy

    OK...

     

    1) Uninstall Adobe Air ....

     

    2) delete com.adobe.air.installer file

     

    3) Enable root user on your mac

     

    4) then go to get.adobe.com/air/ and install the latest verison of the adobe air

     

    then run this script http://dl.dropbox.com/u/16243351/AIR%20Install%20Repair.zip  ,

     

    then check . installing the PSE 9.

     
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  • Currently Being Moderated
    Apr 9, 2012 1:38 PM   in reply to Rich Murphy

    Excellent Rich!  Was our support team also able to assist with getting the Adobe Support Advisor to function?  Just curious because if you have future issues we could have utilized the Adobe Support Advisor to review your log files.

     
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  • Currently Being Moderated
    Apr 9, 2012 2:36 PM   in reply to Rich Murphy

    I understand Rich I only inquired because the Adobe Support Advisor would have allowed me to review your log files.  I haven't seen any reports of any issues with our servers since Friday morning.  It might possibly be browser related.  I would just keep in mind that you were having difficulties with the Adobe Support Advisor in case you run into future difficulties.

     
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