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rwe3
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Sony NEX-5N RAW file not recognized

Apr 7, 2012 10:40 AM

I purchased and loaded from disk Adobe Elements 10.  When I try to open a RAW file (.ARW) from my Sony NEX-5N I get a message that it can't be opened because it is the wrong type of file.  How do I get Elements 10 to recognize the Sony NEX-5N RAW files?

 
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  • Currently Being Moderated
    Apr 8, 2012 12:51 AM   in reply to rwe3

    Check the supported formats list for ACR and ask your question in the proper ACR or Elements forums.

     

    Mylenium

     
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  • Currently Being Moderated
    Apr 9, 2012 2:04 PM   in reply to rwe3

    Moving this discussion to the Photoshop Elements forum.

     
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  • Currently Being Moderated
    Apr 9, 2012 4:09 PM   in reply to rwe3

    this is the link for supported RAW formats

     

    http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cam eras.html

     

    1. check which version of ACR is installed with your PSE

    To check follow this  :

     

    Windows :  Open Elements Editor from the welcome screen, then goto Help >> About Plugin >> Camer raw

    Mac : Open Elements Editor , then goto Photoshop Elements menu>> About Plugin >> Camera raw and check the version

     

    Check the version there, if its less that 6.5, then you have to update because the camers that you are usning , it requires 6.5 ACR version to work with PSE 10

     

    To update goto Elements editor and and then goto help and update and this will show up the available updates for you PSE 10 which will include  ACR as well, once the update is done and installed , then relaunch the PSE 10 editor and then check the version once again  to be sure .

     

    If it has updated to 6.5 or later then check your RAW files, they should work now..

     
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