Skip navigation
Currently Being Moderated

Importing CR2 files into LR 3.5

Apr 7, 2012 11:20 PM

Hello,

 

I have a Canon Rebel XS 1000D that I have been recently shooting RAW images with. However, when I go to import the .cr2 files into LR, it says that it does not recognize the format. What should I do?

Thanks for your help

 
Replies
  • Currently Being Moderated
    Apr 8, 2012 11:28 PM   in reply to kyMcG

    You will need to upgrade to a newer version of Lightroom or convert the files to DNG format with the free DNG Converter.

     
    |
    Mark as:
  • Currently Being Moderated
    Apr 9, 2012 1:41 AM   in reply to kyMcG

    The Canon Rebel XS 1000D has been supported for some time. So, it's not clear why you are getting this message. Have you tried updating to Lightroom 3.6

     

    http://www.adobe.com/support/downloads/detail.jsp?ftpID=5308 Windows version

     

    http://www.adobe.com/support/downloads/detail.jsp?ftpID=5307 Mac vesion

     
    |
    Mark as:
  • Currently Being Moderated
    Apr 9, 2012 8:20 PM   in reply to kyMcG

    kyMcG wrote:

     

    Lightroom still continues to give me the same error message, and I have even clicked the "transfer to DNG" option

     

    Mac or Windows? Are you trying to import from a card reader or directly from the camera? When troubleshooting, you need to give people enough system info to be able to help you.

     
    |
    Mark as:
  • Currently Being Moderated
    Apr 9, 2012 9:35 PM   in reply to kyMcG

    Well, that's not optimal...try a card reader (connecting a camera directly is not the best solution).

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points