Update for PSE 9.0.3 fails repeatedly

[ggadwa]

My new Dell Inspiron Laptop came with Printshop Elements 9 preinstalled. I registered the product and now I am trying to update the software. The download was initially large. I keep getting a Patch Cannot be applied  message indicating I should "Contact Support".  Online Support required Installation of Support Advisor. I installed it and now get the message: Could not identify any problems. I am very frustrated. Anone have any suggestions or solutions???

GARY

[Manish-Sharma]

how printshop related to Adobe , PSE in adobe is Photoshop Elements ...

[Arpit_Kapoor]

Try to download the updates manually for your PSE 9 according to your OS from the below link and then install it.

Make sure you close all the adobe applications while any updates are being installed.

http://www.adobe.com/ap/downloads/updates/

[ggadwa]

Arpit Kapoor,

That did the trick….I have the update installed now. Must be a glitch with the updated on Photoshop Elements 9.

Thanks,

GARY

[Arpit_Kapoor]

Ya, it might be an issue with the updater.

Good to hear that, the solution worked.

Please close the discussion by marking the correct answer.