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spencervillemill
Currently Being Moderated

Problems with Bridge in CS6

Mar 31, 2012 10:43 AM

Tags: #bridge #bridge_cs6

Why do I have to purge the cache in bridge every time I open it?

 
Replies
  • Currently Being Moderated
    Apr 4, 2012 12:16 AM   in reply to spencervillemill

    What are you seeing that requires you to purge the cache? 

    What platform are you running on and with what OS?

     

    Pattie

     
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  • Currently Being Moderated
    Apr 4, 2012 9:04 AM   in reply to spencervillemill

    Have you tried changing the Cache Preferences in Bridge? I don't know what message you are seeing but changing the cache size and cache options (keep 100% previews: uncheck, Automatically Export Cache...: uncheck) will help.

     
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  • Currently Being Moderated
    Apr 4, 2012 11:37 PM   in reply to spencervillemill

    Can you attached the screen shot of the message? Did it say that some issue happens for your cache and need you to purge? OR did you press Opt key when you launch Bridge?

     

    Thanks!

     

     

    BR,

    Bridge QE

    Chun Xia

     
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  • Currently Being Moderated
    Apr 9, 2012 1:19 AM   in reply to spencervillemill

    Sorry, I cannot see the screen shot. Did you insert it?

     

     

    Best Regards,

    Bridge QE

    Chun Xia

     
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  • Currently Being Moderated
    Apr 10, 2012 2:12 AM   in reply to spencervillemill

    Did you insert your image in your post? I still cannot see it.

     

    Best Regards,

    Bridge QE

    Chun Xia

     
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  • Currently Being Moderated
    Apr 11, 2012 10:32 PM   in reply to spencervillemill

    Please check your private messages for how to send the file that did not attach.

     

    Thanks,

    Pattie

     
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  • Currently Being Moderated
    Apr 12, 2012 8:03 PM   in reply to spencervillemill

    I saw your dialog, and seems your Bridge cache file is corrupted. Please try to:

    1. Remove the folder /Users/[username]/Library/Caches/Adobe/Bridge CS6.

    2. Press Opt key and launch Bridge, and select 'Purge Entire Thumbnail Cache' in the dialog.

     

    Please let me know whether this works.

    Thanks!

     
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