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stevebrenner
Currently Being Moderated

Mouse not working when importing timeline from premiere

Mar 22, 2012 4:17 PM

This actually happens in a number of Adobe operations. Sometimes I can tab from one selection to the next and get by, but with this particular operation, I can only close the window with the mouse.

I actually get past the first import as timeline window where I can select the premiere project file. I then get to select the sequence and that is when I have no mouse control within the window and

thus can not select the sequence. Using the tab or enter keys also does not work. I can only close the window.  Any suggestions?

 
Replies
  • Currently Being Moderated
    Mar 22, 2012 4:58 PM   in reply to stevebrenner

    Details

     

    Operating System... brand/model mouse... exact mouse driver

     

    With more informatoin, someone may be able to help

     

    Right now, you've said you have a loaf of bread that doesn't taste good... but nobody knows if it is white bread, wheat bread, or bread made from seeds off a chicken coop floor

     

    >Using the tab or enter keys also does not work

     

    OK... you MAY have more than just a mouse problem

     

    More information needed for someone to help

    -http://forums.adobe.com/message/4200840

    -http://forums.adobe.com/thread/416679

     
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  • Currently Being Moderated
    Mar 22, 2012 7:52 PM   in reply to stevebrenner
    Sometimes I can tab from one selection to the next and get by, but with this particular operation, I can only close the window with the mouse.

    This is almost always a video driver. See John's info, and look at both video and mouse drivers.

     
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  • Currently Being Moderated
    Mar 23, 2012 7:47 PM   in reply to stevebrenner

    Hmmm.

     

    Here is a previous thread with what I think is a similar issue:

     

    http://forums.adobe.com/thread/958942?tstart=0

     

    The symptom was not being able to click off various windows (i.e. can't answer yes/no, but can exit using "escape"). Is that what you are seeing?

     

    Has operation been normal previously with this same video card?

     
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  • Currently Being Moderated
    Mar 27, 2012 10:30 AM   in reply to stevebrenner

    Steve,

     

    What is your display resolution and frequency/refresh set to?

     

    Is that the native rez and frequency for your monitor?

     

    Good luck,

     

    Hunt

     
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  • Currently Being Moderated
    Apr 10, 2012 3:58 AM   in reply to stevebrenner

    Same problem with me. Turned out that screen resolution and setting of large icons was the problem. Everything put to standard/native solved this. But now I have very small menus, not nice for my old eyes...

     
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    Apr 10, 2012 4:10 AM   in reply to Hans_WhyNot

    Thanks for reporting this. What is the native resolution and physical size of the monitor.

     
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    Apr 10, 2012 9:45 AM   in reply to Stan Jones

    Hi Stan,

     

    In fact I have this problem with several dialogues of Encore. E.g. in the preview window the buttons don’t work either. Native resolution is 1920x1200 on a Nvideo Quatro 1600M when I set the icons to 150% (100 and 125% are working). Installed the latest drivers.

     

    Best regards,

     

    Dr. Ir. J.C. (Hans) Hubers

    Associate professor

     
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  • Currently Being Moderated
    Apr 10, 2012 7:38 AM   in reply to Hans_WhyNot

    Thanks.

     
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  • Currently Being Moderated
    Apr 10, 2012 7:46 AM   in reply to Stan Jones

    Is there a way to change my message above? I thought I answered to an e-mail, but it turns out that now all my personal credentials are in a message on the Internet. Afraid for spam...

     
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  • Currently Being Moderated
    Apr 10, 2012 10:00 AM   in reply to Hans_WhyNot

    Jeff Bellune, our friendly and hard-working neighborhood moderator, dropped by and cleaned up your message....

     
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  • Currently Being Moderated
    Apr 10, 2012 11:26 AM   in reply to Hans_WhyNot

    Similar has been reported with dialog boxes in Photoshop too.

     

    Glad that you got it fixed. Do not know what it is, about the 150%, that messes things up.

     

    Good luck,

     

    Hunt

     

    PS - I also reported the "Personal Information" to Adobe, so it should all get cleaned up soon.

     
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  • Currently Being Moderated
    Apr 10, 2012 11:27 AM   in reply to stevebrenner

    I suggest filing a bug report:

     

    bug report form

     
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  • Currently Being Moderated
    Apr 10, 2012 2:35 PM   in reply to Stan Jones

    OK filled in the bug report. Indeed some time ago I had problems with my mouse in Photoshop too. Maybe a general thing.

     
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  • Currently Being Moderated
    Apr 17, 2012 8:05 AM   in reply to stevebrenner

    Hello, I just had a problem similar to this: lines appearing everyehere, somestimes the brushdots didnt appear at all, the first line a drew = nothing, second line drew = first line. It was really wierd.

    I tried almost everything, from re-installing PS, Going back to vanilla settings, reistalling mouse drivers. But nothing of that worked.

     

    BUT I FINALLY I FOUND A SOLUTION! and it was so easy and obvius that i behind it.

    All I had to do was to update my graphicscard driver! Yeah...

     

    I hope it works for you to.

    best of luck.

     

    Update NVIDIA driver: http://www.nvidia.com/Download/Scansg.aspx?lang=en-us

    Or

    Update ATI driver: http://sites.amd.com/us/game/downloads/Pages/downloads.aspx

    (If you have the latest driver allready, just re.istall them).

     

    P.S. sorry if my english was a little bad.

     
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