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davew4702
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PE 10 - Organiser problem

Apr 10, 2012 2:41 PM

Tags: #photoshop_elements_10 #elements_10_organizer

When I import photos into the Organiser the files are only showing as an hourglass when they are viewed on the thumbnails option. If I open them individually the photo can be viewed. It happens for both JPEG and RAW files. This started happening after I'd been using PE 10 for a few weeks and I don't think I've changed any settings, can't get it back to show all photos as thumbnails again! Help!

213 Views   1 Reply   Latest reply: 99jon, Apr 10, 2012 2:47 PM
 
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  • 99jon
    10,084 posts
    Jan 6, 2010
    Currently Being Moderated
    1. 99jon,
    Apr 10, 2012 2:47 PM   in reply to davew4702
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    Press F5 to refresh thumbnails. Or

    Try pressing Ctrl+A (to select all) and then refresh again (Edit à Update Thumbnails). If that makes no difference you may need to regenerate the cache.

     

    1. Close Organizer.

    2. Navigate to C: ProgramData/Adobe/Elements Organizer/Catalogs/My Catalog

    3. Find the file - thumb.5.cache

    4. Highlight the file and delete it.

    5. Re-start Elements Organizer

    6. Wait until all thumbnails have been generated.

    N.B. your catalog is normally called “My Catalog” if you have chosen a different name (it will be shown bottom left of the Organizer) navigate to the appropriate folder.

    ProgramData may be a hidden system file:

     

    http://windows.microsoft.com/en-US/windows-vista/Show-hidden-files

     

     

     

     
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