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Flash Player 11.2.202.229 No Audio in Chrome, IE or Firefox

Apr 10, 2012 4:34 PM

Tags: #problem #flash #windows #player #chrome #no_audio #flash_player_11

Hi,

 

Running Windows XP SP3, Flash Player 11.2.202.229, Chrome 18.0.1025.152.

 

No audio when playing flash videos in web browsers Chrome, FF or IE. Also video seems to play a bunch of frames really fast, then returns to normal frame rate, then fast again.

 

No issues with computer's audio (audio is fine in standalone players). Tried deleting all caches, clean uninstalling Flash and reinstalling etc. to no avail.

2792 Views   5 Replies   Latest reply: crankinhaus2, May 18, 2012 5:50 PM
 
Replies
  • Chris Campbell
    8,535 posts
    May 4, 2010
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    1. Chris Campbell,
    Apr 10, 2012 5:06 PM   in reply to crankinhaus2
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    Could you please open a new bug on this over at bugbase.adobe.com?  Please include a specific URL, a copy of your dxdiag report and any additional information you think might be relevant.  After adding the bug, please post back with the bug URL so that others affected can add their votes.

     

    In addition, could you try disabling hardware acceleration to see if that makes any impact?

     

    How do I disable or enable hardware acceleration?

     

    Thanks,

    Chris

     
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  • crankinhaus2
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    2. crankinhaus2,
    Apr 10, 2012 7:47 PM   in reply to Chris Campbell
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    Hi Chris,

     

    Thanks for that. Disabling hardware acceleration doesn't resolve the issue.

     

    https://bugbase.adobe.com/index.cfm?event=bug&id=3162508

     

    Hope I have submittted that correctly, haven't done this before.

     
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  • crankinhaus2
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    3. crankinhaus2,
    Apr 21, 2012 4:11 PM   in reply to crankinhaus2
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    I still haven't been able to resolve this problem, and I am completely frustrated that i can no longer hear any audio on any flash video when played in a browser. What am I supposed to do now, I have tried everything suggested and nothing has worked?

     

    Thanks.

     
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  • Chris Campbell
    8,535 posts
    May 4, 2010
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    4. Chris Campbell,
    Apr 25, 2012 3:10 PM   in reply to crankinhaus2
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    Do you have problems playing only audio in the browser?

     

    Test 1

    Test 2

     
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  • crankinhaus2
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    5. crankinhaus2,
    May 18, 2012 5:50 PM   in reply to Chris Campbell
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    Yes, I only have problems playing audio in-browser. In every other respect audio works completely fine on my system.

     

    Neither the flash nor the HTML5 tests work. So I guess that tells me it is not flash player but some other problem.

     

    Oh well, back to the drawing board. Perhaps it is a problem with DirectX or something...

     

    Thanks fo your help.

     
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