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zombiefreakx7
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Trouble signing and sending document

Apr 10, 2012 8:18 PM

Just downloaded the newest release of Adobe Reader for iOS. I've opened several PDFs from the default mail app without issue. I can insert a signature just fine.

 

However, when I try to email the document, the recipient gets the unsigned version. Also, when I try to upload it to Dropbox, Dropbox gets the unsigned version.

 

How do I save and send the signed version?

 

Thanks

 

iPad 2, iOS 5.1

314 Views   4 Replies   Latest reply: Pat Wibbeler, Apr 10, 2012 8:35 PM
 
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  • gogreenway
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    1. gogreenway,
    Apr 10, 2012 8:22 PM   in reply to zombiefreakx7
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    I seemed to have the same problem, then discovered if you use Open In-Adobe Reader, the Signature is then visible.

     
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  • Pat Wibbeler
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    2. Pat Wibbeler,
    Apr 10, 2012 8:27 PM   in reply to gogreenway
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    gogreenway, this is a great point. The ink signature is an annotation. Some viewers (like the one built into the ipad email application and built into dropbox) won't display the annotation correctly. zombiefreakx7, can you tell me where your recipient is viewing the PDF? They will have to view in a PDF application that supports annotations.

     
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  • zombiefreakx7
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    3. zombiefreakx7,
    Apr 10, 2012 8:34 PM   in reply to Pat Wibbeler
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    Ah, this makes sense then. They're viewing it in the default mail application. Let me have them open it in an Adobe product.

     
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  • Pat Wibbeler
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    4. Pat Wibbeler,
    Apr 10, 2012 8:35 PM   in reply to zombiefreakx7
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    Yes - that sounds exactly right. If they did "open in" for a pdf viewer that supported annotations, they could see the signature.

     
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