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How to change a plan? (trial site)

Contributor ,
Apr 10, 2012 Apr 10, 2012

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Hi

I have a trial website on a basic plan. Is there an option to change the plan to basic plus within the trial or do I need to create a new site and copy the existing one?

Thanks

Micha

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Adobe Employee , Apr 10, 2012 Apr 10, 2012

Hi studiomigo!

Since this is a trial site we can actually help switch the site plan for you. 

You can reach us via support chat or case and provide the site URL in question. 

- http://www.businesscatalyst.com/support/request

Kind regards,

-Sidney

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Adobe Employee ,
Apr 10, 2012 Apr 10, 2012

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Hi studiomigo!

Since this is a trial site we can actually help switch the site plan for you. 

You can reach us via support chat or case and provide the site URL in question. 

- http://www.businesscatalyst.com/support/request

Kind regards,

-Sidney

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Contributor ,
Apr 10, 2012 Apr 10, 2012

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Thanks Sidney

I just submitted a support request. hope it will be done soon.

Thanks

Micha

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Guest
Apr 11, 2012 Apr 11, 2012

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As it's a trial site, there's no way to change the site plan from your partner portal or likewise. The only current option is to contact support as Sidney mentioned.

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