Skip navigation
dtedone1
dtedone1 Calculating status...
Currently Being Moderated

I have old content appearing in the content viewer

Apr 11, 2012 3:00 AM

I have old content appearing in the content viewer and would like to beable to control it, but can't find where it's coming from.

It is stuff from the pre release days V10 backwards, that side loaded into the content viewer locally which seems to have somehow come over when I installed the new viewer but can't see where it is coming from. Anyone any ideas?

433 Views   5 Replies   Latest reply: dtedone1, Apr 13, 2012 2:49 AM
 
Replies
  • Bob Levine
    Currently Being Moderated
    1. Bob Levine,
    Apr 11, 2012 5:44 AM   in reply to dtedone1
    Report

    If it was uploaded with the old content bundler it needs to be removed that way. Problem is it won’t work on a machine with the new tools.

     

     

     

    You need to install it on a machine without the tools, log in there and then delete the folios.

     

     

     

    Bob

     
    |
    Mark as:
  • dtedone1
    Currently Being Moderated
    2. dtedone1,
    Apr 12, 2012 1:34 AM   in reply to Bob Levine
    Report

    Hi Bob

    Thanks for coming back, I have already tried the method you mention, but the past issues are not coming from that scorce, I have only the completed folios on line that were uploaded to the Adobe servers in order to be downloaded in to the multi issue apps.

    The folios I am seeing (approx 60 of them) seem to be loacally stored on my desktop that somehow have been picked up possiblly during a backup. I have set up a different Adobe ID and logged into the content viewer with the new ID but they are still there and are enabled for download. Removing them locally has no effect, so I assume they are coming from the Adobe servers.

     
    |
    Mark as:
  • Bob Levine
    Currently Being Moderated
    3. Bob Levine,
    Apr 12, 2012 6:00 AM   in reply to dtedone1
    Report

    In that case, I'm stumped.

     

    Perhaps Bob B. will be able help.

     

    Bob

     
    |
    Mark as:
  • Bob Bringhurst
    3,420 posts
    May 29, 2007
    Currently Being Moderated
    4. Bob Bringhurst,
    Apr 12, 2012 6:09 AM   in reply to Bob Levine
    Report

    What happens if you uninstall and reinstall the viewer?

     
    |
    Mark as:
  • dtedone1
    Currently Being Moderated
    5. dtedone1,
    Apr 13, 2012 2:49 AM   in reply to Bob Bringhurst
    Report

    That's my next move.

     
    |
    Mark as:
Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points