We are getting the following message when trying to open an Adobe Epub book within ADE: Error getting license. License server communication Problem: E_ACT_NOT_READY
Does anyone know what is causing the error message?
Could you try installing the new ADE 2.0 and check if that helps.
What users and others are reporting is that the Adobe server is the issue.
Apparently, most of the time it's a traffic volume issue, not a 'down
server'. The only answer posted on the forum that works is 'keep
trying'.... Not reassuring, is it?
I would appear an idiot for asking - except that you didn't mention that
you were running Windows on your Mac.
Since security doesn't seem to be the issue, what version of Mac OS are you
running? There were some issues with Lion until Mac rolled out Mountain
Otherwise, no other suggestions - sorry!
Sorry, I didn't mean to imply you were an idiot at all! Your question was entirely valid; when I said "obviously" I meant obviously to me :-)
I am running Mountain Lion. This is all freshly installed in the past week, as I move off Windows. But when I first installed ADE on the Mac, I tested it (as I have been testing other software I rely on) and it worked fine.
14 months later the same problem. Do I have to be content to only read the books in my browser while on line and not being able to read them offlince? I'm using Mavericks and Safari on my MacBook.