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Adobe Muse Bugs

stokerjohn Calculating status...

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Im unabe to publish onto my business Catalyst

Apr 11, 2012 6:20 AM

Tags: #adobe #bug #unexpected_error

I was wondering if anyone else was having the same issue as myself, Im trying to preview a site and everytime I try I get this warning, I have noticed that Muse doesnt automatically

sign me in anymore, can anyone help

cheers

366 Views 4 Replies Latest reply: bhaines3, Apr 11, 2012 1:29 PM

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1. Ceceseal,

Apr 11, 2012 8:28 AM in reply to stokerjohn

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Hello
I am having the same problem and therefore unable to update my website which I tried to do on Monday 9th April. This is important as I am losing money through this. Why can't we publish our websites? Would appreciate some support.
thanks

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2. Ceceseal,

Apr 11, 2012 8:44 AM in reply to Ceceseal

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Hi Stokerjohn
I've done some more sleuthing and found the answer to this problem in another post called An unknown authentication error has occurred using your Adobe ID (AUTH_UNKNOWN_ERROR)
I tells you what to do. It is simple and has worked for me. Scroll down the list and check it out.
Hope that helps

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3. Abhishek Maurya,

Apr 11, 2012 11:20 AM in reply to stokerjohn

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Please try Deactivating and Reactivating Muse to see if this resolves the issue:

In Muse:
Go to Help
Select 'Deactivate muse'
Select 'Deactivate and Quit'.
Start Muse again and re-enter your user name and password.

Best regards,

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4. bhaines3,

Apr 11, 2012 1:29 PM in reply to Abhishek Maurya

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I had this same problem this morning but your deactivate/reactivate routine solved it. Thanks.

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