Skip navigation
luviola10
luviola10
Currently Being Moderated

uninstalling Robohelp 8 question

Apr 11, 2012 8:48 AM

I'm uninstalling RH8 and I'd like to be forwarded to a good procedure for doing this. Is uninstalling the correct term? What I am trying to do is remove RH8 from my system and give it to another person. I went through this procedure a year ago but want to make sure the transfer goes smoothly.

513 Views   7 Replies   Latest reply: Jeff_Coatsworth, Apr 11, 2012 10:22 AM
 
Replies
  • RoboColum(n)
    5,004 posts
    Oct 8, 2004
    Currently Being Moderated
    1. RoboColum(n),
    Apr 11, 2012 8:53 AM   in reply to luviola10
    Report

    Before you uninstall you need to deactivate the licence so that you can activate it on the other person's PC. You can do this from the Help / Deactivate menu item. Then you can uninstall the application in the normal way. Some people prefer using an uninstall app like RevoUninstaller though.

     
    |
    Mark as:
  • luviola10
    Currently Being Moderated
    2. luviola10,
    Apr 11, 2012 9:00 AM   in reply to RoboColum(n)
    Report

    thanks, Colum. but how do I uninstall in the "normal way?" I can't download an uninstall app on my machine.

     
    |
    Mark as:
  • Jeff_Coatsworth
    Currently Being Moderated
    3. Jeff_Coatsworth,
    Apr 11, 2012 9:03 AM   in reply to luviola10
    Report

    He means through the Control Panel's Add/Remove Software mechanism.

     
    |
    Mark as:
  • luviola10
    Currently Being Moderated
    4. luviola10,
    Apr 11, 2012 9:09 AM   in reply to Jeff_Coatsworth
    Report

    thanks, Jeff. What if I need to transfer over projects as well? how to do that?

     
    |
    Mark as:
  • RoboColum(n)
    5,004 posts
    Oct 8, 2004
    Currently Being Moderated
    5. RoboColum(n),
    Apr 11, 2012 9:11 AM   in reply to luviola10
    Report

    If the project source files are on your PC you'll need to copy them somewhere (e.g. a network drive) where the other person can copy and paste them from.

     
    |
    Mark as:
  • luviola10
    Currently Being Moderated
    6. luviola10,
    Apr 11, 2012 9:16 AM   in reply to RoboColum(n)
    Report

    thanks, Colum, will do.

     
    |
    Mark as:
  • Jeff_Coatsworth
    Currently Being Moderated
    7. Jeff_Coatsworth,
    Apr 11, 2012 10:22 AM   in reply to luviola10
    Report

    I suggest zipping them up & moving them that way. Peter Grainge has reported issues sometimes occurring when doing a straight copy/paste on RH projects.

     
    |
    Mark as:
Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points