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ReadTimeOut Error in Adobe Process after 10mins

Mar 29, 2012 4:24 AM

Tags: #error #adobe #read #timeout #process

Hi All

 

I am using Adobe workbench Lifecycle 9.5. When I invoke the process either through client or Through Webservice I am getting timeout after 10 mins.

Somebody pls suggest me how to get out of the issue.

 

Rajasekaran T

 

Pls reply if more information required on my process

 
Replies
  • Currently Being Moderated
    Apr 8, 2012 11:31 PM   in reply to tlrsekar

    Hi,

     

    1:-First Check that Service is deployed and running.

    2:-Invoke the service from Workbench, record and play, check it is working or not.

     

    If service is working properly then problem is in invocation, check log file for more details or see the steps how to invoke the process as webservice..

     

     

    Thanks

     
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  • Currently Being Moderated
    Apr 11, 2012 12:28 PM   in reply to tlrsekar

    Hi,

     

    There is one more configuration you need to make to resolve this issue.

     

    Right Click on Process in workbench->Configure->Advanced(tab)->Timeout, there are two options:

    1:Default: Specifies to use the application server's transaction time-out setting.

    2:Number Of Seconds: Specifies to wait the number of seconds specified before rolling back a transaction.

     

    Either increase the server transaction time out(varies according to server) in server configuration file or select second option.


    Note:Selecting second option is advisable because it will have impact on single process

     

    Thanks

    Abhishek

     
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  • Currently Being Moderated
    Jul 2, 2012 7:33 AM   in reply to aks@lc

    I have this same problem running a LiveCycle process on JBoss/Linux after 10 minutes.  I have a support ticket open, but I'm not getting any help. 

     

    1. I have changed the JBoss transaction timeout to 20 minutes

    2. I have also increased the Number of Seconds to 1500 (Right Click on Process in workbench->Configure->Advanced(tab)), but I still get the following exception after 10 minutes:

     

    ALC-DSC-099-000: com.adobe.idp.dsc.net.DSCSocketTimeoutException: java.net.SocketTimeoutException: Read timed out

              at com.adobe.idp.dsc.provider.impl.soap.axis.sdk.SoapAxisDispatcher.thro wExceptionHandler(SoapAxisDispatcher.java:203)

              at com.adobe.idp.dsc.provider.impl.soap.axis.sdk.SoapAxisDispatcher.doSe nd(SoapAxisDispatcher.java:129)

              at com.adobe.idp.dsc.provider.impl.base.AbstractMessageDispatcher.send(A bstractMessageDispatcher.java:66)

              at com.adobe.idp.dsc.clientsdk.ServiceClient.invoke(ServiceClient.java:2 08)

              at com.adobe.workbench.utils.invoke.InvokeWithProgressRunner.invokeServi ceOperation(InvokeWithProgressRunner.java:230)

              at com.adobe.workbench.utils.invoke.InvokeWithProgressRunner.run(InvokeW ithProgressRunner.java:125)

              at java.lang.Thread.run(Thread.java:662)

    Caused by: java.net.SocketTimeoutException: Read timed out

              at java.net.SocketInputStream.socketRead0(Native Method)

              at java.net.SocketInputStream.read(SocketInputStream.java:129)

              at java.io.BufferedInputStream.fill(BufferedInputStream.java:218)

              at java.io.BufferedInputStream.read(BufferedInputStream.java:237)

              at org.apache.axis.transport.http.HTTPSender.readHeadersFromSocket(HTTPS ender.java:583)

              at org.apache.axis.transport.http.HTTPSender.invoke(HTTPSender.java:143)

              at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrateg y.java:32)

              at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118)

              at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83)

              at org.apache.axis.client.AxisClient.invoke(AxisClient.java:165)

              at org.apache.axis.client.Call.invokeEngine(Call.java:2765)

              at org.apache.axis.client.Call.invoke(Call.java:2748)

              at org.apache.axis.client.Call.invoke(Call.java:2424)

              at org.apache.axis.client.Call.invoke(Call.java:2347)

              at org.apache.axis.client.Call.invoke(Call.java:1804)

              at com.adobe.idp.dsc.provider.impl.soap.axis.sdk.SoapAxisDispatcher.doSe nd(SoapAxisDispatcher.java:127)

              ... 5 more

     
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