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Fingersfly
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Crashing on minimize or close

Apr 11, 2012 12:05 PM

Tags: #crashing

InDesign crashes every time I minimize or close. So I can't open more than one file at a time : (

354 Views   3 Replies   Latest reply: Peter Spier, Apr 11, 2012 12:53 PM
 
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  • Manish-Sharma
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    1. Manish-Sharma,
    Apr 11, 2012 12:08 PM   in reply to Fingersfly
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    Which OS and version of Indesign are you using.....

     

    Have you tried resetting the preferences:--

     

    These are normally hidden files, so you will need to set your system to show them. They will be found in various places depending on the OS, and the version of InDesign.

     

    InDesign Defaults:

    Windows XP: C:\Documents and Settings\<USER>\Application Data\Adobe\InDesign\<Version #>\<language>\ (Note: Prior to version 6 [CS4] the language folder is not used).

    Windows Vista or Windows 7: C:\Users\<USER>\AppData\Roaming\Adobe\InDesign\<Version #>\<Language>\ (Note: Prior to version 6 [CS4] the language folder is not used).

    Macintosh: Hard Drive/Users/<USER>/Library/Preferences/Adobe InDesign/<Version #>/<Language>/(Note: Prior to version 6 [CS4] the language folder is not used).

    InDesign SavedData:

    Windows XP: C:\Documents and Settings\<USER>\Local Settings\Application Data\Adobe\InDesign\<Version #>\<Language>\Caches\ (Note: Prior to version 6 [CS4] the language folder is not used).

    Windows Vista or Windows 7: C:\Users\<USER>\AppData\Local\Adobe\InDesign\<Version #>\<Language>\Caches\ (Note: Prior to version 6 [CS4] the language folder is not used).

    Macintosh: Hard Drive/Users/Library/Caches/Adobe InDesign/<Version #>/<Language>/ (Note: Prior to version 6 [CS4] the language folder is not used).

     
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  • Fingersfly
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    2. Fingersfly,
    Apr 11, 2012 12:16 PM   in reply to Manish-Sharma
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    Sorry... I'm working in INDD 5.5 on a Windows 7 machine.  Thank you.

     
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  • Peter Spier
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    3. Peter Spier,
    Apr 11, 2012 12:53 PM   in reply to Fingersfly
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    Aside from trashing the prefs, make sure you have installed the 7.5.2 update.

     
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