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premiere elements 10 trial - buttons not clickable

Mar 4, 2012 2:41 AM

Tags: #mouse #premiere #elements #buttons #10 #trial #tabs #trackpad

hello,

i am evaluating premiere elements 10 and i have an apparently weird problem with buttons and tabs. here's an example of what happens:

 

when i run pe10, it starts in sceneline mode. the timeline tab has a dark background and if i click it nothing happens, just as if it was disabled.

i discovered that if i click and drag a little just over it, its background becomes gray. i release the button, and from now on the tab perfectly responds to clicks and i can switch to timeline mode.

the sceneline tab remains active, so i can switch to sceneline mode and then back to timeline mode.

 

the same happens for example, with the motion control buttons in the monitor (play, forward...) and the project/edit/disc menus/share tabs.

 

what drives me mad is that when i "enable" a button or tab the way i described, after a while it gets "disabled" again, and i have to repeat the "click+drag and click again" sequence.

 

this is my hw/sw configuration:

 

intel i5 imac - 27" - ram 16gb - hd 1tb (400gb free)

snow leopard - up to date

apple trackpad with "magicPrefs" driver

 

the magic mouse is configured on the system, but it is off (i don't use it anymore since i bought the trackpad)

 

 

any help will be greatly appreciated.

thanks in advance

 

stefano barni

 
Replies
  • Currently Being Moderated
    Mar 4, 2012 3:25 AM   in reply to stefano barni

    Try with an *ordinary mouse*. Does that work?

     

    Cheers,

    --

    Neale

    Insanity is hereditary, you get it from your children

     
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  • Currently Being Moderated
    Mar 4, 2012 5:45 AM   in reply to stefano barni

    I'd try uninstalling the program and using the suggestions at this link.

    http://kb2.adobe.com/cps/925/cpsid_92579.html

     
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  • Currently Being Moderated
    Apr 11, 2012 2:14 PM   in reply to stefano barni

    Great news Stefano, and thanks for reporting on how things are going for you.

     

    I know that many Photoshop users have had issues with dialog boxes/screens, when they monitor resolutions were too low, or they had the wrong refresh rate for their monitors set.

     

    Thank you,

     

    Hunt

     
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