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DeniseDeSerio
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Elements 9 Organizer no longer opens

Apr 11, 2012 5:54 PM

I've been using Elements 9 for about 6 months now with no problems at all. But now suddenly, I cannot access the organizer.  When I open Elements 9 and get the welcome screen with the option of "organize" or "edit" when I click "organize" the window just closes altogether.  When I select "edit" and try to get to the organizer from there (in the upper right corner) nothing at all happens. Help, please!  (I am running on Windows 7 64-bit).

454 Views   3 Replies   Latest reply: photodrawken, Jun 7, 2012 9:44 AM
 
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  • photodrawken
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    1. photodrawken,
    Apr 11, 2012 7:44 PM   in reply to DeniseDeSerio
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    Bypass the Unwelcome Screen by creating Desktop shortcuts for the Organizer and the Editor, and restarting your computer.

     

    The Editor's executable is:

    "C:\Program Files (x86)\Adobe\Photoshop Elements 10\PhotoshopElementsEditor.exe"

     

    The Organizer's executable is:

    "C:\Program Files (x86)\Adobe\Elements 10 Organizer\PhotoshopElementsOrganizer.exe"

     

    The Unwelcome Screen leaves a zombie process running which prevents the actual program from launching again.

     

    Ken

     
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  • dkfl44
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    2. dkfl44,
    Jun 7, 2012 1:41 AM   in reply to photodrawken
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    Is there a similar work around for Premiere Elements 9? I could not find one in the forum for PE9.

    Thanks.

     
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  • photodrawken
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    3. photodrawken,
    Jun 7, 2012 9:44 AM   in reply to dkfl44
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    I couldn't tell you, since I don't have PRE installed.  You can try searching for its executables under .\Adobe....

     

    Ken

     
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