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seanf1234
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PSE9 Photo Downloader freezes

Apr 11, 2012 7:45 PM

Tags: #photo #mac #freezes #pse9 #downloader

I have PSE9 that I run on an I-mac quad core with 8mg of ram. Anytime I load a media card and try to use photo downloader the program frezzes when I try to change the location that I want to save the photo to. I've read a few forum threads that suggest download Camera Raw 6.6 update. I have done this but when I use Adobe Patch installer a window pops up saying " Update is not applicable" This seems to be a know issues that dates back for alest 6 months. Does anyone know if Adobe has solved this issue?

 
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  • Currently Being Moderated
    Apr 11, 2012 7:47 PM   in reply to seanf1234

    You can install the update manually. Is this the regular version or the app store version?

     
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    Apr 11, 2012 8:31 PM   in reply to seanf1234

    Okay, the simple way is to go here and download the update:

     

    http://www.adobe.com/support/downloads/product.jsp?product=40&platform =Macintosh

     

    Then double click the DMG file to mount it. Double click Payloads, then double click this dmg file:

     

    Screen Shot 2012-04-11 at 11.28.13 PM.png

    Double click Universal, and then you'll see the camera raw plugin.

     

    Now go to your hard drive>library>application support>adobe>Plugins>Elements 9>File Formats and remove the existing camera raw plug in from there and replace it with the new one.

     
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  • Currently Being Moderated
    Apr 11, 2012 10:45 PM   in reply to seanf1234

    None. You want the camera raw 6.6 update, assuming that's the version you want to install. It's only listed under PSE 10.

     
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  • Currently Being Moderated
    Apr 13, 2012 7:08 PM   in reply to seanf1234

    Great, glad you were able to get it installed okay.

     
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    Apr 14, 2012 6:38 PM   in reply to seanf1234

    Did you remove the older version of acr before adding the new one?

     
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    Apr 14, 2012 7:07 PM   in reply to seanf1234

    Yes, just go back into library>application support>etc and look to see how many are in there.

     
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