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Lakeland1982
Lakeland1982 Calculating status...
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Can't print PDF's

Apr 11, 2012 2:33 PM

I cannot print PDF documents and am running Adobe version 10.

906 Views   2 Replies   Latest reply: sonal2890, Apr 11, 2012 10:02 PM
 
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  • Pat Willener
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    1. Pat Willener,
    Apr 11, 2012 9:52 PM   in reply to Lakeland1982
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    What is your operating system?

     

    What is the full version of your Reader?  Have you tried updating to the latest version 10.1.3?

     
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  • sonal2890
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    2. sonal2890,
    Apr 11, 2012 10:02 PM   in reply to Lakeland1982
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    Dear User,

    The information provided by you is not sufficient to decipher the problem. Can you please provide us some more like:

    1. What version you are exactly using? You can check the version from Adobe Reader->Help-> About Adobe Reader X. If it's not 10.1.3 then please update it from Adobe Reader-> Help-> 'Check for Updates'.

    2. What happens when you print using any other third party application like Notepad/ Word.

    3. What happens when you try printing with some other pdf? If the issue is any PDF specific then please do forward it to us at soaggarw@adobe.com

    4. What is your OS type, machine type (32 bit/64 bit), Printer name, Printer driver type(PS/PCL/GDI)?

     

    Looking forward to resolve your problem.

    Thanks.

     
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