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Cobrajet429
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Add Digital ID window does not have all options.

Apr 12, 2012 9:32 AM

When trying to add a digital ID I cannot see the the option for the person to add his or her information.

 
Replies
  • Currently Being Moderated
    Apr 13, 2012 9:18 AM   in reply to Cobrajet429

    Hi Cobrajet429,

     

    Are you trying to create a new digital ID. If so are you getting no window or an empty window after a window with options:

     

    Untitled.jpg

    Please can you decribe the the exact steps that you used, Reader version, OS and share the screenshot where you are getting stucked.

     

    Thanks,

    Nikhil

     
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  • Currently Being Moderated
    Apr 16, 2012 12:50 AM   in reply to Cobrajet429

    Hi Cobrajet429,

     

    It would  be really helpful if you could share with us the screenshot of the window which is causing trouble.

     

    Thanks,

    Nikhil

     
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