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Missing Crop Tool in Elements 10

Apr 12, 2012 9:24 AM

After several months of working fine, the crop tool in full edit made a small rectangle and would not track with the cursor.  In guided edit it works fine.  Now, the crop tool icon has disappeared when in full edit.  How do I get it back and functional?  I have already tried resets, and a re-install.

 
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  • Currently Being Moderated
    Apr 12, 2012 11:08 AM   in reply to dinkymink

    So I can direct your inquiry properly.  Are you using Photoshop Elements 10?

     
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    Apr 12, 2012 1:31 PM   in reply to dinkymink

    Moving this discussion to the Photoshop Elements forum.

     
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  • Currently Being Moderated
    Apr 12, 2012 2:15 PM   in reply to dinkymink

    Re-building the Preferences often cures bizarre PSE behaviour:

     

    Hold down your Ctrl+Alt+Shift keys when launching the Editor, and answer "Yes" to the prompt to delete the Preferences.  They will be re-built when PSE starts.

     

    Ken

     
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  • Currently Being Moderated
    Apr 12, 2012 4:12 PM   in reply to dinkymink

    It's probably hiding behind the recompose tool. Right click or click hold the recompose tool and you should see it in the popout menu:

    Screen Shot 2012-04-12 at 7.11.54 PM.png

     
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  • Currently Being Moderated
    Sep 10, 2013 10:28 AM   in reply to dinkymink

    After working fine for over a year, my crop tool is now not functioning. When working with a photo merge photo it allows me to put the cropping perimeter around my image, but then when I tell it to go ahead and crop all the layer boxes (on the right of the screen) go blank. The box that should have my cropped image ( directly under the working space) has a teeny paint brush in the center overlaying a teeny box. No cropped image.

     
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  • Currently Being Moderated
    Sep 11, 2013 11:39 AM   in reply to adobelaurie

    AdobeLaurie -

     

    I assume what you're talking about when you say "layer boxes" is the layers palette.  I've never had the layers palette disappear when using the crop tool.

     

    Try Window> Layers to get it back.

     

    Are you sure you're using the crop tool? - hit c on your keyboard to make sure.

     

    This may sound like a dumb question, but it's the first step in determining what to suggest next.

     

    If you are using the crop tool, check the tool option bar to see if you have it set at some fixed size that is too small to see or any other option that might make this happen.

     

    The tool option bar is across the top in most versions of PSE, but it has been moved to the bottom in PSE11.

     
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  • Currently Being Moderated
    Sep 11, 2013 11:54 AM   in reply to cats4jan

    It's definitely the crop tool.

     

      I am able to click on the crop icon, the dotted line crop box appears and I can adjust the size of the crop. But then when I go to apply the crop perimeter  ( I click on the crop icon again and the prompt appears asking me if I want to crop, I hit "yes", and all the layers go blank , the cropped image has no picture any more, just the teeny paint brush). The layer palette boxes are all still there, but they have no image in them any more.

     

      So it's not that the image has gone too small, in what should be my final crop image, it's that it has been replaced by this teeny paint brush image.

     

    I've been able to defeat it by switching to "guided edit" to do the crop, and then switching to "full edit" to do everything else. But it shouldn't be doing this in full edit!

     

    thanks for the input....

     
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  • Currently Being Moderated
    Sep 12, 2013 12:31 PM   in reply to adobelaurie

    I guess the answer is what has already been suggested here - reset the preferences

     

    There is sometimes no rhyme or reason why PSE starts acting quirky. 

     

    Sometimes it's operator error.  That's why the first question is to make sure the OP has selected the correct tool and is on the correct layer.

     

    Sometimes you need to just reset a specific tool, sometimes something as simple as totally shutting down PSE and your computer fixes it,  and sometimes the preferences need to be reset.

     

    I always start with the easy stuff first - then go on to reset the preferences. It's a simple fix that works most of the time.

     
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  • Currently Being Moderated
    Sep 13, 2013 2:38 PM   in reply to cats4jan

    And now, for some unknown reason it is working once again. Could it have to do with the hour I spent on Adobe chat help, where the guy kept telling me that they no longer offered this kind of support for my product, and i kept asking to speak with the next most senior supervisor? Never know...but no, it wasn't the preferences, they were all "normal". I also tried taking Photoshop 10 out and reloading the whole thing. Didn't make a bit of difference. Thanks for your input thought!

     
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