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Unable to install flash player

Apr 12, 2012 5:32 PM

Ok, I am a computer idiot so I apologize in advance if this is somewhere else in the forum and I have overlooked it.


I am trying to install the latest addition of flash player.  When I visit a website I get the banner message across the top about missing plugins.  I click the button to install the missing plug-ins where I see a box telling me I need to install adobe flash player


I also tried going through the adobe website and downloading the latest version provided there but that did not work either.


I click through the installation tool and am told the installation failed.  I have no clue what I am doing wrong.  Now I am unable to replicate the issue because I cannot find a website which gives me the missing plug ins message. 


If someone could instruct me on how to obtain any additional information which may be needed to diagnosis my problem I would be happy to provide it.


Thanks in advance for any help anyone may be able to offer. 


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