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Graphics Acceleration Issues

Apr 12, 2012 3:10 PM

Before opening an image in CS6 beta the 'Use Graphics Accelerator' is enabled; after opening an image, it is not and then an error is generated 'This feature requires graphics procesor acceleration . ..' when attempting to use a filter/feature which requires HW acceleration. I have a supported graphics card, Radeon 6870, Windows7 64 bit, 8GB Ram. I've tried all 3 Advanced Settings. Anyone else?

 
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  • Currently Being Moderated
    Apr 12, 2012 5:29 PM   in reply to GarySki

    Make sure your vdieo driver is up to date.

     

    If it might be, try a reinstall of the latest driver from the ATI website, and perform a clean install if it gives you the option.

     

    If you do that, and still you have trouble, please paste your System Info from Help > System Info to the forums here!

    Thanks

    Pete

     
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  • Currently Being Moderated
    Apr 12, 2012 7:15 PM   in reply to GarySki

         Video Card: Unknown Video Card Name.

         Driver Version: Unknown Video Driver Version.

         Video Card Driver: Unknown Video Card Driver.

     

    Something is amiss with your video card configuration.

    I agree, re-installing the newest driver seems like the best idea.

    -John

     
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