Skip navigation
Brian___B
Currently Being Moderated

trouble running Flash videos, msg "need Adobe Flash Player" but I have it

Apr 11, 2012 11:32 PM

24 hours ago I had no problem, now I cannot play YouTube or Daily Show videos. I get an error message in the video window "To view this movie you need the Adobe Flash Player plugin. You also need JavaScript enabled in your browser.", but I have Flash installed and I have JavaScript enabled.

 

I just uninstalled and reinstalled Flash, no help there. If it is any clue, I had trouble with this install (see http://forums.adobe.com/message/4329108#4329108).

 

I can confirm Flash is now reinstalled here: http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html. This also confirms that it is version 11.2.202.228 for Windows 7 (64-bit).

 

OS: Windows 7 Home Premium (64 bit)

 

Browser: Mozilla Firefox 11.0 (I also tried MS Windows Internet Explorer 9.0.8112.16421 64 bit edition, same result)

 

webpage: http://www.thedailyshow.com/full-episodes/tue-april-10-2012-elon-musk

 

video_troubles_1.jpg

video_troubles_3.jpg

video_troubles_2.jpg

 

Any help available to get this to work again? Is it me or is it YouTube and Daily Show?

 

thanks

 
Replies
  • Currently Being Moderated
    Apr 12, 2012 2:46 AM   in reply to Brian___B

    Hello again!

     

    Can you confirm that Shockwave Flash is enabled in

    • IE (Tools | Add-ons | Show all add-ons)
    • Firefox (type  about:plugins  into the browser's address bar)

     

    Also, what files do you have in

    • C:\Windows\system32\Macromed\Flash ?
    • C:\Windows\syswow64\Macromed\Flash ?
     
    |
    Mark as:
  • Currently Being Moderated
    Apr 12, 2012 9:31 PM   in reply to Brian___B

    Thank you for the feedback.

     

    I remember seeing issues with ESET in other topics.  It seems that updating ESET to the latest version will also resolve these issues.

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points