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Update for PSE 9.0.3 fails repeatedly

Apr 9, 2012 12:17 PM

My new Dell Inspiron Laptop came with Printshop Elements 9 preinstalled. I registered the product and now I am trying to update the software. The download was initially large. I keep getting a Patch Cannot be applied  message indicating I should "Contact Support".  Online Support required Installation of Support Advisor. I installed it and now get the message: Could not identify any problems. I am very frustrated. Anone have any suggestions or solutions???

 

GARY

577 Views   4 Replies   Latest reply: Arpit Kapoor, Apr 12, 2012 10:51 PM
 
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  • Manish-Sharma
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    1. Manish-Sharma,
    Apr 10, 2012 4:05 AM   in reply to ggadwa
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    how printshop related to Adobe , PSE in adobe is Photoshop Elements ...

     
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  • Arpit Kapoor
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    2. Arpit Kapoor,
    Apr 11, 2012 1:31 AM   in reply to ggadwa
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    Try to download the updates manually for your PSE 9 according to your OS from the below link and then install it.

     

    Make sure you close all the adobe applications while any updates are being installed.

     

    http://www.adobe.com/ap/downloads/updates/

     
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  • ggadwa
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    3. ggadwa,
    Apr 12, 2012 9:19 AM   in reply to Arpit Kapoor
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    Arpit Kapoor,

     

    That did the trick….I have the update installed now. Must be a glitch with the updated on Photoshop Elements 9.

     

    Thanks,

     

    GARY

     
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  • Arpit Kapoor
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    4. Arpit Kapoor,
    Apr 12, 2012 10:51 PM   in reply to ggadwa
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    Ya, it might be an issue with the updater.

     

    Good to hear that, the solution worked.

     

    Please close the discussion by marking the correct answer.

     
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