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s.voulaz
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3D data parsing error in Adobe Reader X 10.1.2

Apr 9, 2012 2:07 PM

Tags: #3d #parsing #10.1.2

Hello,

I'm getting the annoying (and once fixed in version 9) 3D data parsing error with reader X 10.1.2 (on Windows 7 64bit), reading files that used to have no issues with previous versions (Italian locale). Anyone is having the same problem - or is able to give some suggestions? I've already tried to repair the installation, with no result. Any comment is greatly appreciated - this issue is causing major problems.

Best regards,

SV

7907 Views   4 Replies   Latest reply: s.voulaz, Apr 13, 2012 2:53 AM
 
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  • AbhigyanModi
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    1. AbhigyanModi,
    Apr 10, 2012 10:45 AM   in reply to s.voulaz
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    Would it possible for you to share this file?

     
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  • s.voulaz
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    2. s.voulaz,
    Apr 10, 2012 1:40 PM   in reply to AbhigyanModi
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    Hello,

    unfortunately it's a reserved document. I'll try to reproduce the issue with a different design and, if possible, I'll post a link to it.

    Thank you!

     

    Best regards,

    SV

     
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  • AbhigyanModi
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    3. AbhigyanModi,
    Apr 11, 2012 12:03 AM   in reply to s.voulaz
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    Thanks.

     

    Also, please update to the latest update that went live earlier today - 10.1.3 (use menu item - Help->check for updates). We did fix one issue that had the same symptom.

     
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  • s.voulaz
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    4. s.voulaz,
    Apr 13, 2012 2:53 AM   in reply to AbhigyanModi
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    Hello,

    I can confirm that update 10.1.3 fixes the issue - thank you!

     

    Best regards,

    SV

     
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