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dhgadsden
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Missign Plug-ins

Apr 13, 2012 5:49 AM

All of a sudden, I started getting this error message in a particular file.  I have looked up some of these and there is some indication that this could be a trojan virus.  Any one know what to d here?  We have just upgraded from CS2 to 5.5 within the past 60 days and this could be apart of the problem, I just don't know how to solve it.

 

MISSING PLUG-INS.JPG

598 Views   9 Replies   Latest reply: Manish-Sharma, Apr 13, 2012 6:07 AM
 
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  • Manish-Sharma
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    1. Manish-Sharma,
    Apr 13, 2012 5:55 AM   in reply to dhgadsden
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    This is are not the Default Indesign Plugin , when this document was created are these plugin used....

     
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  • dhgadsden
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    2. dhgadsden,
    Apr 13, 2012 5:57 AM   in reply to Manish-Sharma
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    Thanks Manish,

    What do you suggest that I do to correct this?

     
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  • Bob Levine
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    3. Bob Levine,
    Apr 13, 2012 5:57 AM   in reply to dhgadsden
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    Are you sure you’re not in CS2 trying to open a CS5.5 file.

     

     

     

    Bob

     
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  • dhgadsden
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    4. dhgadsden,
    Apr 13, 2012 5:58 AM   in reply to Bob Levine
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    No, I am not.  But this could have been a CS2 file originally that we are now using in CS5.5.

     
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  • Manish-Sharma
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    5. Manish-Sharma,
    Apr 13, 2012 5:59 AM   in reply to dhgadsden
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    What happens when you click on "OK" ?

     

    Have you created this file or someone else?

     

    Did you had these plugin present in your computer sometime back .....

     
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  • Bob Levine
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    6. Bob Levine,
    Apr 13, 2012 6:02 AM   in reply to dhgadsden
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    Do you still have CS2 installed? Open the file there and export to INX and try opening that in CS5.5.

     

     

     

    Bob

     
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  • dhgadsden
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    7. dhgadsden,
    Apr 13, 2012 6:04 AM   in reply to Manish-Sharma
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    Clicking OK is fine...if I do not want to package the file. I didscovered that the file will not package without these plug-ins--which is my big problem.

    Someone else created this file. 

    I am relatively new here so I am not sure of what could have been. 

     
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  • dhgadsden
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    8. dhgadsden,
    Apr 13, 2012 6:05 AM   in reply to Bob Levine
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    I'll try this....

     
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  • Manish-Sharma
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    9. Manish-Sharma,
    Apr 13, 2012 6:07 AM   in reply to dhgadsden
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    If your file do get open in Indesign CS5.5, then open the file in Indesign CS5.5 and export it into IDML and then open the IDML in "Indesign CS5.5" and package it

     
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