When I try using the tips in PSE 10 I get an error message from Adobe Air stating that it is damaged. Have tried uninstalling and re-installing, but that hasn't helped. I have windows 7
Vetteski65 I would recommend reviewing Troubleshoot AIR installation | Windows - http://helpx.adobe.com/air/kb/troubleshoot-air-installation-windows.ht ml for steps on how to resolve your difficulties. Please feel free to respond to this thread if you have any questions about the steps listed within the document. If you could also respond with the specific error message you receive it would be appreciated.
Follow this article your problem wil be solved"-
http://helpx.adobe.com/creative-suite/kb/help-application-doesnt-updat e.html
Okay Jeff, this is as far as I have gotten so far. I'm using Air version 3.2.0.2070. This is the install log.
Re: Adobe Air error message when using PSE 10 Runtime Installer begin with version 2.6.0.19140 on Windows 7 x86
Re: Adobe Air error message when using PSE 10 Commandline is: -silent -eulaAccepted -programMenu AdobeHelp.air
Re: Adobe Air error message when using PSE 10 Installed runtime (2.6.0.19120) located at C:\Program Files (x86)\Common Files\Adobe AIR
Re: Adobe Air error message when using PSE 10 Invoking Application Installer for combined install
Re: Adobe Air error message when using PSE 10 Launching subprocess with commandline C:\Users\Vette\AppData\Local\Temp\AIRD0CE.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\Vette\AppData\Local\Temp\AIRD0CE.tmp -silent -withRuntime -url -programMenu -eulaAccepted file:///E:/Adobe%20Photoshop%20Elements%2010/ElementsSTIInstaller/pay loads/AdobeHelp/AdobeHelp.air
Re: Adobe Air error message when using PSE 10 Application Installer begin with version 2.6.0.19140 on Windows 7 x86
Re: Adobe Air error message when using PSE 10 Commandline is: -runtime C:\Users\Vette\AppData\Local\Temp\AIRD0CE.tmp -silent -withRuntime -url -programMenu -eulaAccepted file:///E:/Adobe%20Photoshop%20Elements%2010/ElementsSTIInstaller/pay loads/AdobeHelp/AdobeHelp.air
Re: Adobe Air error message when using PSE 10 Installed runtime (2.6.0.19120) located at C:\Program Files (x86)\Common Files\Adobe AIR
Re: Adobe Air error message when using PSE 10 Unpackaging file:///E:/Adobe%20Photoshop%20Elements%2010/ElementsSTIInstaller/pay loads/AdobeHelp/AdobeHelp.air to C:\Users\Vette\AppData\Local\Temp\flaE4EA.tmp
Re: Adobe Air error message when using PSE 10 Application signature verified
Re: Adobe Air error message when using PSE 10 Unpackaging/validation complete
Re: Adobe Air error message when using PSE 10 No app located for appID 'chc' and pubID '4875E02D9FB21EE389F73B8D1702B320485DF8CE.1'
Re: Adobe Air error message when using PSE 10 Converting unpackaged application to a native installation package in C:\Users\Vette\AppData\Local\Temp\fla71A.tmp
Re: Adobe Air error message when using PSE 10 Native installation package creation succeeded
Re: Adobe Air error message when using PSE 10 Starting silent combined runtime update and app install.
Updating runtime from version 2.6.0.19120 to version 2.6.0.19140.
Installing app chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 3.5.23 to C:\Program Files (x86)\Adobe using the source file at file:///E:/Adobe%20Photoshop%20Elements%2010/ElementsSTIInstaller/pay loads/AdobeHelp/AdobeHelp.air
Re: Adobe Air error message when using PSE 10 Reinstalling C:\Users\Vette\AppData\Local\Temp\AIRD0CE.tmp\setup.msi
Re: Adobe Air error message when using PSE 10 Installing msi at C:\Users\Vette\AppData\Local\Temp\fla71A.tmp\setup.msi with guid {BD7F1DA3-5EA0-65F8-52B0-5E103FDC045A}
Re: Adobe Air error message when using PSE 10 Application Installer end with exit code 0
Re: Adobe Air error message when using PSE 10 Subprocess app installer succeeded
Re: Adobe Air error message when using PSE 10 Runtime Installer end with exit code 0
Re: Adobe Air error message when using PSE 10 Runtime Installer begin with version 2.6.0.19140 on Windows 7 x86
Re: Adobe Air error message when using PSE 10 Commandline is: -silent "E:\Adobe Photoshop Elements 10\AdobePhotoshopDotcomInspirationBrowser.air"
Re: Adobe Air error message when using PSE 10 Installed runtime (2.6.0.19140) located at C:\Program Files (x86)\Common Files\Adobe AIR
Re: Adobe Air error message when using PSE 10 Invoking Application Installer for combined install
Re: Adobe Air error message when using PSE 10 Launching subprocess with commandline C:\Users\Vette\AppData\Local\Temp\AIR4EA4.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\Vette\AppData\Local\Temp\AIR4EA4.tmp -silent -withRuntime -url file:///E:/Adobe%20Photoshop%20Elements%2010/AdobePhotoshopDotcomInsp irationBrowser.air
Re: Adobe Air error message when using PSE 10 Application Installer begin with version 2.6.0.19140 on Windows 7 x86
Re: Adobe Air error message when using PSE 10 Commandline is: -runtime C:\Users\Vette\AppData\Local\Temp\AIR4EA4.tmp -silent -withRuntime -url file:///E:/Adobe%20Photoshop%20Elements%2010/AdobePhotoshopDotcomInsp irationBrowser.air
Re: Adobe Air error message when using PSE 10 Installed runtime (2.6.0.19140) located at C:\Program Files (x86)\Common Files\Adobe AIR
Re: Adobe Air error message when using PSE 10 Unpackaging file:///E:/Adobe%20Photoshop%20Elements%2010/AdobePhotoshopDotcomInsp irationBrowser.air to C:\Users\Vette\AppData\Local\Temp\fla634C.tmp
Re: Adobe Air error message when using PSE 10 Application signature verified
Re: Adobe Air error message when using PSE 10 Unpackaging/validation complete
Re: Adobe Air error message when using PSE 10 No app located for appID 'PhotoshopdotcomInspirationBrowser' and pubID '4C35C4D325D350FE0114230CBADCA2DDD0AC8D25.1'
Re: Adobe Air error message when using PSE 10 Converting unpackaged application to a native installation package in C:\Users\Vette\AppData\Local\Temp\fla7325.tmp
Re: Adobe Air error message when using PSE 10 Native installation package creation succeeded
Re: Adobe Air error message when using PSE 10 Starting silent app installation to C:\Program Files (x86)\Adobe. Installing app PhotoshopdotcomInspirationBrowser.4C35C4D325D350FE0114230CBADCA2DDD0A C8D25.1 version 3.07 using the source file at file:///E:/Adobe%20Photoshop%20Elements%2010/AdobePhotoshopDotcomInsp irationBrowser.air
Re: Adobe Air error message when using PSE 10 Installing msi at C:\Users\Vette\AppData\Local\Temp\fla7325.tmp\setup.msi with guid {4C184855-B85A-6873-C642-60A58682E721}
Re: Adobe Air error message when using PSE 10 Application Installer end with exit code 0
Re: Adobe Air error message when using PSE 10 Subprocess app installer succeeded
Re: Adobe Air error message when using PSE 10 Runtime Installer end with exit code 0
Re: Adobe Air error message when using PSE 10 Launching subprocess with commandline C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
Re: Adobe Air error message when using PSE 10 Runtime Installer begin with version 2.6.0.19140 on Windows 7 x86
Re: Adobe Air error message when using PSE 10 Commandline is: -updatecheck
Re: Adobe Air error message when using PSE 10 Installed runtime (2.6.0.19140) located at C:\Program Files (x86)\Common Files\Adobe AIR
Re: Adobe Air error message when using PSE 10 Performing pingback request
Re: Adobe Air error message when using PSE 10 Pingback request completed with HTTP status 200
Re: Adobe Air error message when using PSE 10 Starting runtime background update check
Re: Adobe Air error message when using PSE 10 Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.6.0. 19140/update
Re: Adobe Air error message when using PSE 10 Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.6.0. 19140/update to C:\Users\Vette\AppData\Roaming\Adobe\AIR\Updater\Background
Re: Adobe Air error message when using PSE 10 Unpackaging complete
Re: Adobe Air error message when using PSE 10 Download success
Re: Adobe Air error message when using PSE 10 Runtime updated downloaded
Re: Adobe Air error message when using PSE 10 User has selected immediate install of the update
Re: Adobe Air error message when using PSE 10 Starting runtime background update installation
Re: Adobe Air error message when using PSE 10 Launching subprocess with commandline C:\Users\Vette\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update
Re: Adobe Air error message when using PSE 10 Runtime updater successfully launched
Re: Adobe Air error message when using PSE 10 Runtime Installer end with exit code 0
Re: Adobe Air error message when using PSE 10 Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
Re: Adobe Air error message when using PSE 10 Commandline is: -update
Re: Adobe Air error message when using PSE 10 Installed runtime (2.6.0.19140) located at C:\Program Files (x86)\Common Files\Adobe AIR
Re: Adobe Air error message when using PSE 10 Relaunching with elevation
Re: Adobe Air error message when using PSE 10 Launching subprocess with commandline c:\users\vette\appdata\local\temp\airafa3.tmp\adobe air installer.exe -ei
Re: Adobe Air error message when using PSE 10 Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
Re: Adobe Air error message when using PSE 10 Commandline is: -stdio
.\pipe\AIR_704_0 -ei
Re: Adobe Air error message when using PSE 10 Installed runtime (2.6.0.19140) located at C:\Program Files (x86)\Common Files\Adobe AIR
Re: Adobe Air error message when using PSE 10 Starting silent runtime update. Updating runtime from version 2.6.0.19140 to version 3.1.0.4880
Re: Adobe Air error message when using PSE 10 Installing msi at c:\users\vette\appdata\local\temp\airafa3.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
Re: Adobe Air error message when using PSE 10 Runtime Installer end with exit code 0
Re: Adobe Air error message when using PSE 10 Elevated install completed
Re: Adobe Air error message when using PSE 10 Runtime Installer end with exit code 0
Re: Adobe Air error message when using PSE 10 Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
Re: Adobe Air error message when using PSE 10 Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
Re: Adobe Air error message when using PSE 10 Commandline is: -updatecheck
Re: Adobe Air error message when using PSE 10 Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR
Re: Adobe Air error message when using PSE 10 Performing pingback request
Re: Adobe Air error message when using PSE 10 Pingback request completed with HTTP status 200
Re: Adobe Air error message when using PSE 10 Starting runtime background update check
Re: Adobe Air error message when using PSE 10 Clearing unused background update directory
Re: Adobe Air error message when using PSE 10 Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.1.0. 4880/update
Re: Adobe Air error message when using PSE 10 Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.1.0. 4880/update to C:\Users\Vette\AppData\Roaming\Adobe\AIR\Updater\Background
Re: Adobe Air error message when using PSE 10 Runtime update not available
Re: Adobe Air error message when using PSE 10 Unpackaging cancelled
Re: Adobe Air error message when using PSE 10 Runtime Installer end with exit code 0
Re: Adobe Air error message when using PSE 10 Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
Re: Adobe Air error message when using PSE 10 Commandline is: -arp:uninstall
Re: Adobe Air error message when using PSE 10 Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR
Re: Adobe Air error message when using PSE 10 Runtime Installer end with exit code 6
Re: Adobe Air error message when using PSE 10 Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
Re: Adobe Air error message when using PSE 10 Commandline is:
Re: Adobe Air error message when using PSE 10 Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR
Re: Adobe Air error message when using PSE 10 Relaunching with elevation
Re: Adobe Air error message when using PSE 10 Launching subprocess with commandline c:\users\vette\appdata\local\temp\aire7af.tmp\adobe air installer.exe -ei
Re: Adobe Air error message when using PSE 10 Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
Re: Adobe Air error message when using PSE 10 Commandline is: -stdio
.\pipe\AIR_4784_0 -ei
Re: Adobe Air error message when using PSE 10 Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR
Re: Adobe Air error message when using PSE 10 Starting silent runtime update. Updating runtime from version 3.1.0.4880 to version 3.2.0.2070
Re: Adobe Air error message when using PSE 10 Installing msi at c:\users\vette\appdata\local\temp\aire7af.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}
Re: Adobe Air error message when using PSE 10 Runtime Installer end with exit code 0
Re: Adobe Air error message when using PSE 10 Elevated install completed
Re: Adobe Air error message when using PSE 10 Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
Re: Adobe Air error message when using PSE 10 Runtime Installer end with exit code 0
Re: Adobe Air error message when using PSE 10 Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
Re: Adobe Air error message when using PSE 10 Commandline is: -installupdatecheck
Re: Adobe Air error message when using PSE 10 Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
Re: Adobe Air error message when using PSE 10 Performing pingback request
Re: Adobe Air error message when using PSE 10 Pingback request completed with HTTP status 200
Re: Adobe Air error message when using PSE 10 Starting runtime background update check
Re: Adobe Air error message when using PSE 10 Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.2.0. 2070/update
Re: Adobe Air error message when using PSE 10 Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.2.0. 2070/update to C:\Users\Vette\AppData\Roaming\Adobe\AIR\Updater\Background
Re: Adobe Air error message when using PSE 10 Runtime update not available
Re: Adobe Air error message when using PSE 10 Unpackaging cancelled
Re: Adobe Air error message when using PSE 10 Runtime Installer end with exit code 0
Re: Adobe Air error message when using PSE 10 Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
Re: Adobe Air error message when using PSE 10 Commandline is: -arp:uninstall
Re: Adobe Air error message when using PSE 10 Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
Re: Adobe Air error message when using PSE 10 Relaunching with elevation
Re: Adobe Air error message when using PSE 10 Launching subprocess with commandline c:\program files (x86)\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu
Re: Adobe Air error message when using PSE 10 Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
Re: Adobe Air error message when using PSE 10 Commandline is: -stdio
.\pipe\AIR_3840_0 -eu
Re: Adobe Air error message when using PSE 10 Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
Re: Adobe Air error message when using PSE 10 Starting runtime uninstall. Uninstalling runtime version 3.2.0.2070
Re: Adobe Air error message when using PSE 10 Uninstalling product with GUID {47FA2C44-D148-4DBC-AF60-B91934AA4842}
Re: Adobe Air error message when using PSE 10 Runtime Installer end with exit code 0
Re: Adobe Air error message when using PSE 10 Elevated install completed
Re: Adobe Air error message when using PSE 10 Runtime Installer end with exit code 0
Re: Adobe Air error message when using PSE 10 Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
Re: Adobe Air error message when using PSE 10 Commandline is:
Re: Adobe Air error message when using PSE 10 No installed runtime detected
Re: Adobe Air error message when using PSE 10 Relaunching with elevation
Re: Adobe Air error message when using PSE 10 Launching subprocess with commandline c:\users\vette\appdata\local\temp\airbda4.tmp\adobe air installer.exe -ei
Re: Adobe Air error message when using PSE 10 Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
Re: Adobe Air error message when using PSE 10 Commandline is: -stdio
.\pipe\AIR_764_0 -ei
Re: Adobe Air error message when using PSE 10 No installed runtime detected
Re: Adobe Air error message when using PSE 10 Starting silent runtime install. Installing runtime version 3.2.0.2070
Re: Adobe Air error message when using PSE 10 Installing msi at c:\users\vette\appdata\local\temp\airbda4.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}
Re: Adobe Air error message when using PSE 10 Runtime Installer end with exit code 0
Re: Adobe Air error message when using PSE 10 Elevated install completed
Re: Adobe Air error message when using PSE 10 Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
Re: Adobe Air error message when using PSE 10 Runtime Installer end with exit code 0
Re: Adobe Air error message when using PSE 10 Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
Re: Adobe Air error message when using PSE 10 Commandline is: -installupdatecheck
Re: Adobe Air error message when using PSE 10 Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
Re: Adobe Air error message when using PSE 10 Performing pingback request
Re: Adobe Air error message when using PSE 10 Pingback request completed with HTTP status 200
Re: Adobe Air error message when using PSE 10 Starting runtime background update check
Re: Adobe Air error message when using PSE 10 Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.2.0. 2070/update
Re: Adobe Air error message when using PSE 10 Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.2.0. 2070/update to C:\Users\Vette\AppData\Roaming\Adobe\AIR\Updater\Background
Re: Adobe Air error message when using PSE 10 Runtime update not available
Re: Adobe Air error message when using PSE 10 Unpackaging cancelled
Re: Adobe Air error message when using PSE 10 Runtime Installer end with exit code 0
Re: Adobe Air error message when using PSE 10 Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
Re: Adobe Air error message when using PSE 10 Commandline is:
Re: Adobe Air error message when using PSE 10 No installed runtime detected
Re: Adobe Air error message when using PSE 10 Relaunching with elevation
Re: Adobe Air error message when using PSE 10 Launching subprocess with commandline c:\users\vette\appdata\local\temp\air2fa8.tmp\adobe air installer.exe -ei
Re: Adobe Air error message when using PSE 10 Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
Re: Adobe Air error message when using PSE 10 Commandline is: -stdio
.\pipe\AIR_5396_0 -ei
Re: Adobe Air error message when using PSE 10 No installed runtime detected
Re: Adobe Air error message when using PSE 10 Starting silent runtime install. Installing runtime version 3.2.0.2070
Re: Adobe Air error message when using PSE 10 Installing msi at c:\users\vette\appdata\local\temp\air2fa8.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}
Re: Adobe Air error message when using PSE 10 Runtime Installer end with exit code 0
Re: Adobe Air error message when using PSE 10 Elevated install completed
Re: Adobe Air error message when using PSE 10 Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
Re: Adobe Air error message when using PSE 10 Runtime Installer end with exit code 0
Re: Adobe Air error message when using PSE 10 Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
Re: Adobe Air error message when using PSE 10 Commandline is: -installupdatecheck
Re: Adobe Air error message when using PSE 10 Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
Re: Adobe Air error message when using PSE 10 Performing pingback request
Re: Adobe Air error message when using PSE 10 Pingback request completed with HTTP status 200
Re: Adobe Air error message when using PSE 10 Starting runtime background update check
Re: Adobe Air error message when using PSE 10 Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.2.0. 2070/update
Re: Adobe Air error message when using PSE 10 Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.2.0. 2070/update to C:\Users\Vette\AppData\Roaming\Adobe\AIR\Updater\Background
Re: Adobe Air error message when using PSE 10 Runtime update not available
Re: Adobe Air error message when using PSE 10 Unpackaging cancelled
Re: Adobe Air error message when using PSE 10 Runtime Installer end with exit code 0
Re: Adobe Air error message when using PSE 10 Application Installer begin with version 3.2.0.2070 on Windows 7 x86
Re: Adobe Air error message when using PSE 10 Commandline is: -playerVersion=11,2,202,233 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -url http://www.adobe.com/support/chc/air/350/AdobeHelp.air -- WWW aHR0cDovL3d3dy5hZG9iZS5jb20vc3VwcG9ydC9jaGMv
Re: Adobe Air error message when using PSE 10 Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
Re: Adobe Air error message when using PSE 10 Begin air file download from http://www.adobe.com/support/chc/air/350/AdobeHelp.air
Re: Adobe Air error message when using PSE 10 Download destination is C:\Users\Vette\AppData\Local\Temp\fla7A97.tmp
Re: Adobe Air error message when using PSE 10 Received download status 200
Re: Adobe Air error message when using PSE 10 Response URL is http://www.adobe.com/support/chc/air/350/AdobeHelp.air
Re: Adobe Air error message when using PSE 10 Download success
Re: Adobe Air error message when using PSE 10 Unpackaging file:///C:/Users/Vette/AppData/Local/Temp/fla7A97.tmp to C:\Users\Vette\AppData\Local\Temp\flaB22B.tmp
Re: Adobe Air error message when using PSE 10 Application signature verified
Re: Adobe Air error message when using PSE 10 Unpackaging/validation complete
Re: Adobe Air error message when using PSE 10 No app located for appID 'chc' and pubID '4875E02D9FB21EE389F73B8D1702B320485DF8CE.1'
Re: Adobe Air error message when using PSE 10 Converting unpackaged application to a native installation package in C:\Users\Vette\AppData\Local\Temp\flaC7B.tmp
Re: Adobe Air error message when using PSE 10 Native installation package creation succeeded
Re: Adobe Air error message when using PSE 10 Starting app installation to C:\Program Files (x86)\Adobe. Installing app chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 3.5.23 using the source file at file:///C:/Users/Vette/AppData/Local/Temp/fla7A97.tmp
Re: Adobe Air error message when using PSE 10 Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Directory can't be written to" errorID=5006]
Re: Adobe Air error message when using PSE 10 Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "c:\Program Files (x86)\Common Files" -silent -logToStdout -url -location "C:\Program Files (x86)\Adobe" -desktopShortcut -programMenu file:///C:/Users/Vette/AppData/Local/Temp/fla7A97.tmp
Re: Adobe Air error message when using PSE 10 Relaunching with elevation
Re: Adobe Air error message when using PSE 10 Application Installer begin with version 3.2.0.2070 on Windows 7 x86
Re: Adobe Air error message when using PSE 10 Commandline is: -stdio
.\pipe\AIR_4952_0 -runtime "c:\Program Files (x86)\Common Files" -silent -logToStdout -url -location "C:\Program Files (x86)\Adobe" -desktopShortcut -programMenu file:///C:/Users/Vette/AppData/Local/Temp/fla7A97.tmp
Re: Adobe Air error message when using PSE 10 Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
Re: Adobe Air error message when using PSE 10 Unpackaging file:///C:/Users/Vette/AppData/Local/Temp/fla7A97.tmp to C:\Users\Vette\AppData\Local\Temp\fla3260.tmp
Re: Adobe Air error message when using PSE 10 Application signature verified
Re: Adobe Air error message when using PSE 10 Unpackaging/validation complete
Re: Adobe Air error message when using PSE 10 No app located for appID 'chc' and pubID '4875E02D9FB21EE389F73B8D1702B320485DF8CE.1'
Re: Adobe Air error message when using PSE 10 Converting unpackaged application to a native installation package in C:\Users\Vette\AppData\Local\Temp\fla3BF3.tmp
Re: Adobe Air error message when using PSE 10 Native installation package creation succeeded
Re: Adobe Air error message when using PSE 10 Starting silent app installation to C:\Program Files (x86)\Adobe. Installing app chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 3.5.23 using the source file at file:///C:/Users/Vette/AppData/Local/Temp/fla7A97.tmp
Re: Adobe Air error message when using PSE 10 Installing msi at C:\Users\Vette\AppData\Local\Temp\fla3BF3.tmp\setup.msi with guid {BD7F1DA3-5EA0-65F8-52B0-5E103FDC045A}
Re: Adobe Air error message when using PSE 10 Application Installer end with exit code 0
Re: Adobe Air error message when using PSE 10 Elevated install completed
Re: Adobe Air error message when using PSE 10 Launching subprocess with commandline C:\Program Files (x86)\Adobe\Adobe Help\Adobe Help.exe
Re: Adobe Air error message when using PSE 10 Application Installer end with exit code 0
Date: Thu, 12 Apr 2012 17:10:46 -0600
From: forums@adobe.com
Subject: Re: Adobe Air error message when using PSE 10 Adobe Air error message when using PSE 10
Re: Adobe Air error message when using PSE 10
created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
Vetteski65 I would recommend reviewing Troubleshoot AIR installation | Windows - http://helpx.adobe.com/air/kb/troubleshoot-air-installation-windows.ht ml for steps on how to resolve your difficulties. Please feel free to respond to this thread if you have any questions about the steps listed within the document. If you could also respond with the specific error message you receive it would be appreciated.
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Re: Adobe Air error message when using PSE 10
To unsubscribe from this thread, please visit the message page at Re: Adobe Air error message when using PSE 10. In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Forums
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.
have you followed this article
http://helpx.adobe.com/creative-suite/kb/help-application-doesnt-updat e.html
Yes, I tried that, but it didn't work.
Date: Sat, 14 Apr 2012 08:52:54 -0600
From: forums@adobe.com
Subject: Re: Adobe Air error message when using PSE 10 Adobe Air error message when using PSE 10
Re: Adobe Air error message when using PSE 10
created by Manish_1988 in Downloading, Installing, Setting Up - View the full discussion
have you followed this article http://helpx.adobe.com/creative-suite/kb/help-application-doesnt-updat e.html
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Re: Adobe Air error message when using PSE 10
To unsubscribe from this thread, please visit the message page at Re: Adobe Air error message when using PSE 10. In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Forums
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.
I am sorry Vetteski65 I am trying to understand where you currently are at in resolving your difficulties. Were you able to install Adobe AIR successfully or not? If not did you try the steps listed in Troubleshoot AIR installation | Windows - http://helpx.adobe.com/air/kb/troubleshoot-air-installation-windows.ht ml.
Sorry, I haven't had a lot of time to work on this. No, I am stilling getting the error message stating Air is damaged. The log I posted was from when I installed it again. The next step in the docoment you said to use states to install an Adobe Air application. I'm not real tech savy, should I uninstall the help applicaton and reinstall it?
Date: Mon, 16 Apr 2012 10:51:14 -0600
From: forums@adobe.com
Subject: Re: Adobe Air error message when using PSE 10 Adobe Air error message when using PSE 10
Re: Adobe Air error message when using PSE 10
created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
I am sorry Vetteski65 I am trying to understand where you currently are at in resolving your difficulties. Were you able to install Adobe AIR successfully or not? If not did you try the steps listed in Troubleshoot AIR installation | Windows - http://helpx.adobe.com/air/kb/troubleshoot-air-installation-windows.ht ml.
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Re: Adobe Air error message when using PSE 10
To unsubscribe from this thread, please visit the message page at Re: Adobe Air error message when using PSE 10. In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Forums
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.
North America
Europe, Middle East and Africa
Asia Pacific