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Epson 3800 printer profiles not showing up in Photoshop 3 and 5

Apr 13, 2012 6:52 AM

When I try to print to my Epson PRO 3800, asking Photoshop to handle colors, this printer profiles are not available. I have this printer for years and have always used PS CS3 to print (and handle colors). Now I have PS CS5 but continue to use 3 for printing to the 3800, because the Epson profiles disppeared from CS5. Now they have disappeared from CS3 too. Any advices?

Thanks1

433 Views 3 Replies Latest reply: gator soup, Apr 13, 2012 8:17 AM

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1. Curt Y,

Apr 13, 2012 7:18 AM in reply to helenacout

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My guess is this is an OS thing.

Go into OS section for printers and drivers and see what is listed. You may have to update print drivers.

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2. helenacout,

Apr 13, 2012 7:56 AM in reply to Curt Y

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Thanks for your reply. I did download the epson 3800 driver earlier today and installed it. Restarted computer. Didn't help. But remember I was having this problem with Photoshop CS5 for months already, and Photoshop CS3 was working fine, showing all the printer profiles.

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3. gator soup,

Apr 13, 2012 8:17 AM in reply to helenacout

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it might be helpful to include what os you are using (unless i missed it)

http://helpx.adobe.com/photoshop/kb/print-settings-option-unavailable- print.html

gballard.net/photoshop/epson/cs5/

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Epson 3800 printer profiles not showing up in Photoshop 3 and 5

Apr 13, 2012 6:52 AM

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