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rhuss28 Calculating status...

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Problem with thumbnails not showing

Apr 13, 2012 6:21 AM

Tags: #9 #mac #pse #thumbnail

I am having a problem with thumbnails of psd files showing up in the Organizer for PSE 9 for mac. I get a picture of a ripped file in place of the thumbnail. If i bring that file into the editor I can see it fine, it just won't show me a thumbnail in the Organizer.

655 Views 3 Replies Latest reply: photodrawken, Apr 13, 2012 10:45 AM

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1. hyadav,

Apr 13, 2012 7:32 AM in reply to rhuss28

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Hi,

Select the images in which you are not getting the thumbnails, then EDIT>Update thumbnail.
It should update the thumbnails.

If the issue is still there

Go to the catalog location (to see the catalog location, Click HELP>SYSTEM info>Catalog location)
Here you will find a file called thumb.5.cache, rename it to thumb_OLD.5.cache or move it to desktop.
Relaunch the PSE it will recreate the thumb.5.cache and hopefully it resolve the issue.

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2. rhuss28,

Apr 13, 2012 8:22 AM in reply to hyadav

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Hi. Thanks for the suggestions but neither one of these options worked . Do you have any other ideas?

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3. photodrawken,

Apr 13, 2012 10:45 AM in reply to rhuss28

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In the Editor, use Edit...Preferences...Saving Files and make sure you have the "Maximize PSD Compatibility" set to "Always".

Ken

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