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Mac OSX Lion: Why does PS CS6 BETA stop responding after attempting to import pdf?

Apr 13, 2012 8:52 AM

Mac OSX Lion: Why does PS CS6 BETA stop responding after attempting to import single pdf or multiple pdfs? frequently happens(2/3 times)

571 Views   4 Replies   Latest reply: PDFerguson, Apr 13, 2012 4:05 PM
 
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  • Brett N
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    1. Brett N,
    Apr 13, 2012 11:11 AM   in reply to cboston2009
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    Probably has more to do with the PDF files themselves than anything else. Likely, it has something to do with how these PDF's were created, some of their settings. Did you create these PDF files? Or did you receive them from another source? Do you know what application created them (i.e. was it Acrobat or some other application)?

     
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  • cboston2009
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    2. cboston2009,
    Apr 13, 2012 1:07 PM   in reply to Brett N
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    I did not create the files.  Someones else gave them to me generated from Autocad.

    Thanks

     
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  • Brett N
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    3. Brett N,
    Apr 13, 2012 1:42 PM   in reply to cboston2009
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    Don't know much about PDF files generated by Autocad (can't really claim to know that much about PDF really). But if it is causing a freeze in Photoshop, my guess would be it has something to do with size, perhaps there are many layers (PDF layers are different than PSD layers, so don't discount the possibility as the PDF page will likely open as a single layer in Photoshop). Might have to bring some other folks in on the conversation to get a better answer.

     
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  • PDFerguson
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    4. PDFerguson,
    Apr 13, 2012 4:05 PM   in reply to cboston2009
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    Can you provide any more information about the files that are causing the problems? Are these particularly large files? Many pages or images? Have you opened these files in Photoshop CS5, or other versions of Photoshop?

     

    What do you see when you try to import these PDFs? Do you get the PDF Import dialog, allowing you to select pages or images from the PDF? Is so, is it hanging when you click OK or at another time?

     

    Any more details about the problem or other info (as well as sample files) you can provide, the easier it will be for us to help identify the cause of your problems.

     

    Paul

     
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