I have been trying to install and use Adobe Flash for the last couple of days with no sucess. I have trolled through the forum to try and find the answer but have come up empty. Here is the sympton:
I install Adobe Flash 11 and when I try to use a site that requires Adobe Flash, the site asks me to download Adobe. It was working perfectly and I noticed the other day that is just stopped.
Here's my configuration:
Steps already taken:
Download and SAVE to your Desktop the Uninstaller:
Download and SAVE to your Desktop the Installer for IE- use the EXE Installer
Close all browser windows, you only want to be looking at your Desktop.
Disable any messenger services, as yahoo, msn, etc in the system tray(area near the clock)
Be sure to use the Administrator Account.
Run the Uninstaller and when finished, Reboot(restart) your computer.
Now go to the Flash SysWOW64 location and make sure there are no Flash files other than a text doc. If there are Flash Files there, Run the Uninstaller again & recheck. You want all Flash files removed before running the Installer.If you have to Run the Uninstaller again, then Reboot again.
Run the Installer for IE, and when finished, Reboot.
Then go to this test site and test each browser:
Any help would be greatly appreciated.
Europe, Middle East and Africa