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cliffhahn1
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Flash Player crashes one pc but not the other

Apr 14, 2012 10:55 AM

I have two pcs each running xp sp3.  Flash players in Chrome and Firefox crash one of them but not the other.  Obviously something is different between the two computers but how can I evenbegin to figure out what.  I've seen many posts about Flash crashing peoples computers and no satisfactory answers for my issue.  Thanks for responding.

393 Views   2 Replies   Latest reply: cliffhahn1, Apr 15, 2012 1:25 PM
 
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  • Pat Willener
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    1. Pat Willener,
    Apr 14, 2012 7:55 PM   in reply to cliffhahn1
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    First thing to try on the crashing computer is to disable Hardware Acceleration (http://forums.adobe.com/thread/891337).

     

    If that fixes the problem, then you should update the device drivers for your display adapter (and re-enable Hardware Acceleration).

     
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  • cliffhahn1
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    2. cliffhahn1,
    Apr 15, 2012 1:25 PM   in reply to Pat Willener
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    Thank you, thank you, thank you!!!  That absolutely did it!!!! I was struggling with this issue for months and it is now resolved.  I do so appreciate that you were willing to give your time to share your knowledge.  I will try to pass on your spirit and generosity.

     
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