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Elements 10 trial version won't finish downloading.

Feb 25, 2012 12:13 AM

I am in the process of downloading the trial version of Elements 10.  It took 4 hours to download and is now in the Extracting, this may take awhile, stage.  Well it been 15 hours and is not finished.  What do I do now?


Thanks for any help.  LB

  • Currently Being Moderated
    Feb 25, 2012 3:30 PM   in reply to macuser1958

    10 gigs is running it a bit tight.  I would strongly recommend you make additional disc space available.  For your difficulties extracting where did you specify for the Adobe Download Assistant save the install files too?  Did you customize the location?

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  • Currently Being Moderated
    Apr 15, 2012 12:36 PM   in reply to macuser1958

    The best option is to choose the default location which is your User folder or try saving to your desktop.


    Alternately if you continue to experience difficulties then you can follow the steps listed at to initiate a direct download.

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