Adobe Community: Continuing Bridge Cs6 problems

20,980 posts
Dec 23, 2006

Currently Being Moderated

1. Noel Carboni,

Apr 10, 2012 7:52 AM in reply to DF Wilkinson

Report

Bridge works fine for most folks.

Do you have Bridge CS5 set to auto-start when your system is started? If so, then an attempt to open Bridge CS6 will just bring forth the version already running.

Check your Bridge preferences and disable that feature. I think it's only there so that when you first start it it comes up a bit faster anyway, and I know I tend to dislike things that just run in the background, taking up resources, just in case you might need them.

-Noel

|

Mark as:

Currently Being Moderated

2. DF Wilkinson,

Apr 10, 2012 7:58 AM in reply to Noel Carboni

Report

Thanks Noel, but as I indicated have all CS5 settings to off. Not a novice to PS, and have used every version from CS on. This may work for most folks but I see a lot of posts having my same problem. Both on PC and Mac.

|

Mark as:

Currently Being Moderated

3. Pete.Green,

Apr 10, 2012 11:35 AM in reply to DF Wilkinson

Report

DF,

Can you goto the Applications > Adobe Bridge CS6 folder and launch Bridge CS6 manually?

And like Noel suggests, if Bridge CS5 or other version is still running, it may just bring forward the Bridge app that's already launched on the machine.

|

Mark as:

20,980 posts
Dec 23, 2006

Currently Being Moderated

4. Noel Carboni,

Apr 10, 2012 12:35 PM in reply to Pete.Green

Report

Pete.Green wrote:

if Bridge CS5 or other version is still running

Might be a good idea to double check with the Task Manager, Processes view for Bridge.exe... OOPS, that's for Windows. You get the idea.

-Noel

|

Mark as:

Currently Being Moderated

5. DF Wilkinson,

Apr 10, 2012 1:43 PM in reply to Pete.Green

Report

Yes but as I stated this produces a crash report, a error message, and won't open. I can launch CS5 but opens with CS6 file association which makes me think that the program somehow is associating the existing CS5 Bridge as the correct one to open? After my CS6 uninstall I notice the CS5 Bridge file settings return to their normal CS5 associations.

|

Mark as:

Currently Being Moderated

6. DF Wilkinson,

Apr 10, 2012 1:47 PM in reply to Noel Carboni

Report

Thanks but I can't be any clearer on this. No other Photoshop application is running! It is completely turned off. It's not even in my dock. I have it closed down and shows only as icons in the Application folder for my OS.

|

Mark as:

Currently Being Moderated

7. Pete.Green,

Apr 10, 2012 2:33 PM in reply to DF Wilkinson

Report

Thanks DF.

I'll pass this to our Bridge engineers.

They'll get a response to you here on the forums asap.

Also, are you submitting all crash reports to Adobe?

Cheers

|

Mark as:

Currently Being Moderated

8. DF Wilkinson,

Apr 10, 2012 2:43 PM in reply to Pete.Green

Report

Pete, no the crash report is going to Apple. Nothing is being generated for Adobe. Can't find a trail to send to you guys.

Sent from my iPad

|

Mark as:

Currently Being Moderated

9. ChunXiaYang,

Apr 10, 2012 7:00 PM in reply to DF Wilkinson

Report

Hi DF,

Please check the folder /Users/[username]/Library/Logs/DiagnosticReports. If you can find some .crash file whose name contains 'Bridge CS6', please send it to us.

Thanks!

|

Mark as:

Currently Being Moderated

10. DF Wilkinson,

Apr 11, 2012 6:02 AM in reply to ChunXiaYang

Report

Ok, thanks for the guideline. I was looking through the Adobe folders for this not my library. Attached is one of the crash reports sent Apple. Hopefully some one can figure it out.

|

Mark as:

Currently Being Moderated

11. Pattie F,

Apr 11, 2012 10:20 PM in reply to DF Wilkinson

Report

Hi, there are no attached files to this forum. Can you email to me? Please check your private messages.

Thanks

Pattie

|

Mark as:

Currently Being Moderated

12. Pattie F,

Apr 12, 2012 6:11 AM in reply to DF Wilkinson

Report

Thanks for the file. We will take a look and see what we can find.

Pattie

|

Mark as:

Currently Being Moderated

13. ChunXiaYang,

Apr 12, 2012 7:59 PM in reply to DF Wilkinson

Report

Hi DF,

I may need to setup a connection with you, so that I can check your system and find out the cause of this issue. Please let me whether you are willing to do so.

Thanks!

|

Mark as:

Currently Being Moderated

14. DF Wilkinson,

Apr 13, 2012 6:34 AM in reply to ChunXiaYang

Report

Mr. ChunXia Yang, have just downloaded CS6 again. The Beta was dated March 21. This time Bridge opened. I paid special attn. to everything I did for the install on to the hard drive. The only thing that I did different is I said no to the migrate CS5 settings. Previously I had indicated yes. Also I notice on the install process initially the Migrate yes/no box came up and closed in a sec. The box then came back later as I opened PS. So my problem perhaps was in the migrate settings which were done but only allowed for Bridge CS5 to open?? I also launched Bridge out of Applications and haven't tried through Mini Bridge or the PS route yet, but so far it has opened three times and looks ok so far.

If you wish to call me it's ok. 952-546-6383 (MPLS) Central S. Time.

Dieter Wilkinson

|

Mark as:

Currently Being Moderated

15. DF Wilkinson,

Apr 13, 2012 9:49 AM in reply to ChunXiaYang

Report

As a follow up on my email to you - all is still working well with the following exceptions: Crop in PS doesn't work. Crop in ACR does work. Crop in PS show the crop but does not actually implement it. The PS view mode shows the new dimensions but the Image size information window still shows the uncropped actual dimensions, as does the bottom tab for file size etc. Any thoughts on this? Also on "Save As" - CS5 when saving out of PS switches to Bridge automatically. CS6 "Save As" moves the file behind the scene but keeps the visual in PS then when a delete is done you end up looking at a blank page and having to toggle over to Bridge for the next file. Additionally mini Bridge isn't allowing for subfolders to show for access. i.e. have a import folder for new pictures under the hard drive main Pictures folder. Picture shows up but not any subfolders underneath??

|

Mark as:

Currently Being Moderated

16. ChunXiaYang,

Apr 15, 2012 8:38 PM in reply to DF Wilkinson

Report

For the mini Bridge issue: When you click a folder in mini Bridge panel, the pictures of this folder display. When you double click a folder, the subfolders will be listed in the folder panel. In summary, folders are listed in the left panel and images listed in the right panel.

|

Mark as:

Currently Being Moderated

17. Pattie F,

Apr 18, 2012 10:47 AM in reply to DF Wilkinson

Report

DF Wilkinson-

When you go to to the crop tool what are you doing? Do you selet the size and resolution, a preset, insert numbers, or drag the corner?

Pattie

|

Mark as:

Currently Being Moderated

18. Pattie F,

Apr 18, 2012 10:58 AM in reply to DF Wilkinson

Report

Regarding the save as, are you using the keyboard shortcut or the file menu?

By chance have you loaded any old plugins or pointed your additional plugin folder to an older version of Photoshop?

Pattie

|

Mark as:

Photoshop CS6 Beta (READ ONLY)

Continuing Bridge Cs6 problems

Apr 10, 2012 9:57 AM

More Like This

Bookmarked By (0)

Answers + Points = Status