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jreganprx
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PDF flattening dialogue when printing PDFs that are coverted from powerpoints

Apr 13, 2012 6:45 AM

When trying to print certain PDFs that have been coverted from powerpoint to PDFs I am getting a flattening dialogue when printing. This dialogue takes forever and makes it nearly impossible to print. I only get this dialogue in Adobe Reader X and in other readers (like FoxIt for example) it doesn't happen. How do I fix this in Reader X so it doesn't happen?

 

The process used to convert these from powerpoints is to go to save and send, create handout (which opens in word) and then save from Word to PDF.

 

 

thanks in advance!

5895 Views   8 Replies   Latest reply: Test Screen Name, Dec 1, 2012 8:34 AM
 
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  • Ankit_Jain
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    1. Ankit_Jain,
    Apr 16, 2012 6:29 AM   in reply to jreganprx
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    Hi,

     

    Could you please provide the following information:

     

    1. Are you using the MS Offices PDF converted to create the PDF from Word? Or are you using Adobe Acrobat's PDF Maker to create the PDF from MS Word?

    2. Would it be possible for you to share a screenshot of the dialog that you are getting while opening the PDF in Adobe Reader?

    3. Which version of Adobe Reader is installed on your system. You can check the same by clicking on Help > About Adobe Reader.

    4. Which OS are you working on?

     

    Thanks

    Ankit

     
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  • geitda
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    2. geitda,
    Apr 26, 2012 9:41 AM   in reply to Ankit_Jain
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    I can confirm a similar problem where printing fails during the flattening stage.

    The PDF was created by "Adobe PDF Library 9.0" (as reported by Reader under "PDF Producer), PDF version 1.5, from application Adobe InDesign CS4 (6.0.1). Find it here if you want the exact file.

    My system is Windows XP SP3 (32-bit), running Adobe Reader X 10.1.3

    I'm not going to bother with screenshots since they're just standard error messages. Behavior is as follows:

    After clicking Print from the print dialog, a progress dialog appears and the status says "Flattening:" with a percentage. The progress moves very quickly to 44% (less than one second to get that far) and then basically stalls. It creeps along for the next 35 seconds, ending at 74%. The progress dialog closes and an error dialog opens stating, "The document could not be printed." Upon closing that error dialog, another shows with, "There were no pages selected to print."

     

    Tim

     
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  • Ankit_Jain
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    3. Ankit_Jain,
    Apr 26, 2012 11:50 PM   in reply to geitda
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    Hi Tim,

     

    Can you please let me know which printer are you using to print the PDF?

    From the look of things, (since you are talking about flattening the PDF), it seems that you are using Adobe PDF printer. If so, please mention which version of Adobe Acrobat are you using.

     

    Thanks

    Ankit

     
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  • geitda
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    4. geitda,
    Oct 12, 2012 11:26 AM   in reply to Ankit_Jain
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    I'm trying to print to a Brother MFC-8480DN. I did not instruct Adobe Reader X to flatten the PDF; it seems to attempt a flattening process when I instruct Adobe Reader X to print (I am NOT using Acrobat). I can't give you any more detail about the document's origin; as stated above, the document properties (File -> Properties) show

     

    Application: Adobe InDesign CS4 (6.0.1).

    PDF Producer: Adobe PDF Library 9.0

    PDF version: 1.5 (Acrobat 6.x)

     

    Thank you,

    Tim

     

    Message was edited by: geitda - cleaned formatting

     
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  • skylang1
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    5. skylang1,
    Dec 1, 2012 8:02 AM   in reply to geitda
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    I would also like an answer to this question.  The document in questoin was proiduced by Adobe Acrobat 10.1.4 (according to the Properties) and is being read in Adobe Reader X, but this "flattening" process takes over 5 minutes per page, for a document that only has 4 pages and is only 1Mb in size. Printing to a Brother HL-2040, but when I tried printing to CutePDF, in the hopes that a reformed PDF would help, the flattening process took just as long, so the printer evidently doesn't seem to affect the flattening.

     

    However, printing to CutePDF produced a new PDF file size of 20Mb, which still took a long time to "flatten".

     

    It makes it useless to distribute because noone is going to wait 20 minutes for it to print. We have to find a solution to this. Thanks for any help.

     
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  • Test Screen Name
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    6. Test Screen Name,
    Dec 1, 2012 8:23 AM   in reply to skylang1
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    Can you share this problem file?

     
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  • skylang1
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    7. skylang1,
    Dec 1, 2012 8:27 AM   in reply to Test Screen Name
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    Unfortunately not, due to copyright and non-disclosure agreement restrictions. But I'd like to understand what is it doing when it's "flattening" - it seems to be a process unique to PDF.

     
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  • Test Screen Name
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    8. Test Screen Name,
    Dec 1, 2012 8:34 AM   in reply to skylang1
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    Flattening can mean several different things.

     

    Most likely, it is transparency flattening, a process of mixing together all of the elements on the page. In Acrobat Pro's Preflight stuff is a transparency preview, which can be used to apply transparency. Once that is done (and applied) there should be no more transparency flattening.

     
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